Textron Specialized Vehicles Recalls Arctic Cat and Tracker Side by Side Recreational Off Highway Vehicles Due to Crash Hazard (Recall Alert)
Textron Specialized Vehicles Recalls Arctic Cat and Tracker Side by Side Recreational Off Highway Vehicles Due to Crash Hazard (Recall Alert)
Recalling Firm: Textron Specialized Vehicles, of Augusta, Georgia
Motif du rappel / Danger
TranslatedThe vehicle can move when on an incline and "park" is displayed on the digital dash. This can allow the vehicle to roll away, posing a crash hazard.
Description du produit & Identification
TranslatedThis recall involves all model year 2022 and 2023 Arctic Cat Prowler Pro and Pro Crew and all model year 2022 and 2023 Tracker Off Road 800SX and 800SX Crew Side by Side Recreational Off Highway Vehicles. The two-seat and four-seat vehicles were sold in various colors. The Arctic Cats have a "Prowler Pro" decal on the front hood and the Tracker Off Road vehicles have an "800SX" decal just outside the driver and passenger doors.
Produits concernés
TranslatedModel Year 2022 and 2023 Arctic Cat Prowler Pro / Pro Crew and Tracker Off Road 800SX / 800SX Crew Side by Side Recreational Off Highway Vehicles (ROVs)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Textron-Specialized-Vehicles-Recalls-Arctic-Cat-and-Tracker-Side-by-Side-Recreational-Off-Highway-Vehicles-Due-to-Crash-Hazard-Recall-Alert |
| Title | Textron Specialized Vehicles Recalls Arctic Cat and Tracker Side by Side Recreational Off Highway Vehicles Due to Crash Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/image3_23.png |
| Images › 1 › Caption | Recalled Arctic Cat Prowler Pro |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/image2_22.png |
| Images › 2 › Caption | Recalled Arctic Cat Prowler Pro Crew |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/image5_2.png |
| Images › 3 › Caption | Recalled Tracker Off Road 800SX |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/image4_10.png |
| Images › 4 › Caption | Recalled Tracker Off Road 800SX Crew |
| Hazards › Name | The vehicle can move when on an incline and "park" is displayed on the digital dash. This can allow the vehicle to roll away, posing a crash hazard. |
| Injuries › Name | The firm has received 12 reports of vehicles moving while in the park position. No injuries have been reported. |
| Products › Name | Model Year 2022 and 2023 Arctic Cat Prowler Pro / Pro Crew and Tracker Off Road 800SX / 800SX Crew Side by Side Recreational Off Highway Vehicles (ROVs) |
| Products › Number Of Units | About 6,800 (In addition, about 700 were sold in Canada) |
| Recall I D | 9755 |
| Remedies › Name | Consumers should immediately stop using the recalled vehicles and contact Textron Specialized Vehicles to schedule a free repair. The repair kit will include a new shift cable bracket, shift sensor, and a decal to be placed at the dash display. The new shift sensor will allow the dash to display an "E" for shift error if "park" on the vehicle is not fully engaged. Customers will be directly notified to bring their vehicle to an authorized dealership to have the kit added at no cost. Textron is contacting all known purchasers. |
| Retailers › Name | The Arctic Cat Prowler Pro and Pro Crew was sold at Arctic Cat dealers nationwide from May 2022 through August 2023 for between $14,400 and $21,000. The Tracker Off Road 800SX and 800SX Crew was sold at Bass Pro Shops, Cabela's and Tracker dealers nationwide from March 2022 through August 2023 for between $14,400 and $21,000. |
| Recall Date | 2023-11-09T00:00:00 |
| Description | This recall involves all model year 2022 and 2023 Arctic Cat Prowler Pro and Pro Crew and all model year 2022 and 2023 Tracker Off Road 800SX and 800SX Crew Side by Side Recreational Off Highway Vehicles. The two-seat and four-seat vehicles were sold in various colors. The Arctic Cats have a "Prowler Pro" decal on the front hood and the Tracker Off Road vehicles have an "800SX" decal just outside the driver and passenger doors. |
| Recall Number | 24709 |
| Manufacturers › Name | Textron Specialized Vehicles, of Augusta, Georgia |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2023480 |
| Consumer Contact | Textron Specialized Vehicles at 800-279-2281 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at arcticcatwarranty@textron.com or online at https://arcticcat.txtsv.com/owners/recalls or https://www.trackeroffroad.com/recalls.html or at https://arcticcat.txtsv.com or https://www.trackeroffroad.com click on "Recalls" at the bottom of the page. |
| Last Publish Date | 2023-11-09T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Textron Specialized Vehicles Recalls Arctic Cat and Tracker Side by Side Recreational Off Highway Vehicles Due to Cra...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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