Teva Octreotide for injectable suspension recalled due to potential drug quality issues
Teva Octreotide for injectable suspension recalled due to potential drug quality issues
Recalling Firm: Communications and Public Affairs Branch
Motif du rappel / Danger
TranslatedProduct quality
Description du produit & Identification
TranslatedIf you have an affected product, do not use it. Speak to your health care professional immediately to obtain an alternative or replacement product. If you are unsure whether your product is affected, check with your pharmacy. Seek medical attention if you have used this product and are experiencing symptoms of infection, or other unexpected symptoms or side effects.Return affected product(s) to the pharmacy where it was purchased for proper disposal.Consult a health care professional if you have used the affected product and have health concerns.Contact Teva Canada Limited by calling toll-free at 1-800-268-4127, option 3, or by email at druginfo@tevacanada.com, if you have questions about this recall.Report any health product-related side effects or complaints to Health Canada.
Produits concernés
TranslatedAll strengths of Teva Octreotide for Injectable Suspension Kit (DIN 02503751, 02503778 and 0253786) with the lot numbers noted below.
Additional Source Details
| Field | Value |
|---|---|
| N I D | 81478 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/teva-octreotide-injectable-suspension-recalled-due-potential-drug-quality-issues |
| Issue | Product quality |
| Title | Teva Octreotide for injectable suspension recalled due to potential drug quality issues |
| Product | All strengths of Teva Octreotide for Injectable Suspension Kit (DIN 02503751, 02503778 and 0253786) with the lot numbers noted below. |
| Archived | 0 |
| Category | Drugs |
| Last updated | 2026-01-13 |
| Organization | Communications and Public Affairs Branch |
| What you should do | If you have an affected product, do not use it. Speak to your health care professional immediately to obtain an alternative or replacement product. If you are unsure whether your product is affected, check with your pharmacy. Seek medical attention if you have used this product and are experiencing symptoms of infection, or other unexpected symptoms or side effects.Return affected product(s) to the pharmacy where it was purchased for proper disposal.Consult a health care professional if you have used the affected product and have health concerns.Contact Teva Canada Limited by calling toll-free at 1-800-268-4127, option 3, or by email at druginfo@tevacanada.com, if you have questions about this recall.Report any health product-related side effects or complaints to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Teva Octreotide for injectable suspension recalled due to potential drug quality issues?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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