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t:slim X2 Insulin Pump

Name: t:slim X2 Insulin Pump
Brand: tslim
SKU: AU-db9db5f4-c683-4d44-a18b-e58d33d7f66c
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 6 juin 2022ID du rappel: db9db5f4-c683-4d44-a18b-e58d33d7f66cCatégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The insulin pump may experience software issues which may disrupt insulin delivery.

Description du produit & Identification

Reason / Defects: The insulin pump may experience software issues which may disrupt insulin delivery. Hazards: The issues may result in under delivery of insulin that may cause hyperglycemia, which can lead to serious health complications. In severe cases of hyperglycemia, the user may experience diabetic ketoacidosis and may require hospitalisation or intervention from a medical professional. What to do: Consumers can continue using the pump as described in the User Guide. It is advised to have an alternate means of insulin therapy available. Please update your pump to the latest software version at the earliest possible opportunity. For more details, see https://apps.tga.gov.au/PROD/SARA/arn-detail.aspx?k=RC-2022-RN-00627-1 For further information, contact Australasian Medical & Scientific Ltd by calling 1300 851 056 or via email at diabetes@amsl.com.au.

Produits concernés

t:slim X2 Insulin Pump The t:slim X2 Insulin Pump is intended for continuous insulin delivery and delivery of user activated insulin boluses, for the management of diabetes mellitus in persons requiring insulin. Product code: 1006419 Software version of 6.4.1 or prior ARTG 304681 (Australasian Medical & Scientific Ltd - Infusion pump, insulin, ambulatory)

Additional Source Details

Field	Value
Guid › #text	db9db5f4-c683-4d44-a18b-e58d33d7f66c
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/tslim-x2-insulin-pump
Pub Date	Mon, 06 Jun 2022 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/T-Slim%20X2%20Insulin%20Pump.jpg?itok=H7FCaO9Q

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought t:slim X2 Insulin Pump?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risquePharmacy and medical products
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: t:slim X2 Insulin Pump

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https://therecallfile.com/fr/recalls/t-slim-x2-insulin-pump/AU-db9db5f4-c683-4d44-a18b-e58d33d7f66c

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