CPSCGeneral Alert

Super Jumper Recalls Trampolines Due to Fall and Injury Hazards

Publié le: 1 août 2019ID du rappel: 19179Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The welds on the metal railings (legs) can fail, posing fall and injury hazards.

Description du produit & Identification

This recall involves Super Jumper 14-foot trampolines, and 14-foot and 16-foot combo trampolines with enclosures sold without reinforcement clamps. The Super Jumper logo is printed on the center of the trampolines' mat. The trampolines have a black mat, gold springs and a blue pad covering the springs. The 14-foot models have six metal legs and the 16-foot combo has eight metal legs.

Produits concernés

Super Jumper Trampolines

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/Super-Jumper-Recalls-Trampolines-Due-to-Fall-and-Injury-Hazards
TitleSuper Jumper Recalls Trampolines Due to Fall and Injury Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/pic1_65.jpg
Images › 1 › CaptionRecalled Super Jumper 14-foot Trampoline
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/pic2_52.jpg
Images › 2 › CaptionRecalled Super Jumper 14-foot Trampoline combo
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/pic3_31.jpg
Images › 3 › CaptionRecalled Super Jumper 16-foot Trampoline combo
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/pic4_22.jpg
Images › 4 › CaptionSuper Jumper reinforcemement clamp (supplied in repair kit)
Hazards › NameThe welds on the metal railings (legs) can fail, posing fall and injury hazards.
Injuries › NameSuper Jumper has received 97 reports of the welds on the metal railings breaking, resulting in four consumers suffering minor injuries.
Products › NameSuper Jumper Trampolines
Products › Number Of UnitsAbout 23,000 (In addition, 860 in Canada)
Recall I D8630
Remedies › NameConsumers should immediately stop using the recalled trampolines and contact Super Jumper for a free repair kit which consists of reinforcement clamps that clamp around the trampolines' welded joints.
Importers › NameSuper Jumper Inc., of South San Francisco, Calif.
Retailers › NameOnline at Wayfair.com, Amazon.com, Hayneedle.com, and Overstock.com from November 2011 through June 2019 for between $200 and $400.
Recall Date2019-08-01T00:00:00
DescriptionThis recall involves Super Jumper 14-foot trampolines, and 14-foot and 16-foot combo trampolines with enclosures sold without reinforcement clamps. The Super Jumper logo is printed on the center of the trampolines' mat. The trampolines have a black mat, gold springs and a blue pad covering the springs. The 14-foot models have six metal legs and the 16-foot combo has eight metal legs.
Distributors › NameSuper Jumper Inc., of South San Francisco, Calif.
Recall Number19179
Manufacturers › NameTransasia Sporting Goods Manufactory Co., of China
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70497r-eng.php
Consumer ContactSuper Jumper toll-free at 866-757-3636 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recall@superjumperinc.com or online at www.superjumperinc.com and click on the “Recall” link for more information.
Last Publish Date2019-08-01T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Super Jumper Recalls Trampolines Due to Fall and Injury Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableTransasia Sporting Goods Manufactory Co., of China
Recall Hazard Severity
Caution (Class III)
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