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Sunseeker 2.0m Awning and Sunseeker 2.5m Awning

Name: Sunseeker 2.0m Awning and Sunseeker 2.5m Awning
Brand: Sunseeker
SKU: AU-898f38f2-d565-4867-96ed-33a7c0b2827a
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 7 août 2021ID du rappel: 898f38f2-d565-4867-96ed-33a7c0b2827aCatégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The bolts that attach the awning to the vehicle's roof may shear off, causing the awning to detach from the vehicle.

Description du produit & Identification

Reason / Defects: The bolts that attach the awning to the vehicle's roof may shear off, causing the awning to detach from the vehicle. Hazards: If the awning detaches there is an increased risk of serious injury or death to vehicle occupants, other road users or bystanders. What to do: Consumers should immediately remove the awning from their vehicle and contact the place of purchase or Rhino Rack for replacement bolts. For more information, contact Rhino Rack on recall@rhinorack.com.au or 02 8846 1900 (Monday - Friday, 8:30am-5pm AEST).

Produits concernés

Awnings designed to be mounted on the roof rack of motor vehicles. Sunseeker 2.0m Awning (Part No.32132) Sunseeker 2.5m Awning (Part No. 32133)

Additional Source Details

Field	Value
Guid › #text	898f38f2-d565-4867-96ed-33a7c0b2827a
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/sunseeker-20m-awning-and-sunseeker-25m-awning
Pub Date	Sat, 07 Aug 2021 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Sunseeker%202.png?itok=GuYIRsPC

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Sunseeker 2.0m Awning and Sunseeker 2.5m Awning?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risqueCar parts and accessories
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Sunseeker 2.0m Awning and Sunseeker 2.5m Awning

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https://therecallfile.com/fr/recalls/sunseeker-2-0m-awning-and-sunseeker-2-5m-awning/AU-898f38f2-d565-4867-96ed-33a7c0b2827a

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