CPSCGeneral Alert

Sunbeam Products Recalls More than One Million Oster French Door Countertop Ovens Due to Burn Hazard

Publié le: 25 septembre 2025ID du rappel: 25475Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The oven's doors can unexpectedly close, posing a burn hazard to consumers.

Description du produit & Identification

This recall involves Oster French Door Countertop Ovens with model numbers TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF and TSSTTVFDDAF. The recalled ovens have a spring-loaded bilateral door made of glass with metal handles. A label on the backside of the oven identifies the model number. In addition, the original packaging has information identifying the model number. The four models differ in cooking options (e.g., air fryer) and control types (analog dials or digital push-button controls). "Oster" is engraved on the front bottom right of the oven.

Produits concernés

Oster French Door Countertop Ovens

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/Sunbeam-Products-Recalls-More-than-One-Million-Oster-French-Door-Countertop-Ovens-Due-to-Burn-Hazard
TitleSunbeam Products Recalls More than One Million Oster French Door Countertop Ovens Due to Burn Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture1_142.png
Images › 1 › CaptionRecalled Model TSSTTVFDMAF Oster French Door Countertop Oven
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture2_47.png
Images › 2 › CaptionRecalled Model TSSTTVFDDAF Oster French Door Countertop Oven
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture3_34.png
Images › 3 › CaptionRecalled Model TSSTTVFDXL Oster French Door Countertop Oven
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture4_50.png
Images › 4 › CaptionRecalled Model TSSTTVFDDG Oster French Door Countertop Oven
Hazards › NameThe oven's doors can unexpectedly close, posing a burn hazard to consumers.
Injuries › NameSunbeam Products Inc. has received 95 reports of the doors unexpectedly closing, resulting in burn injuries to consumers, including two reports of second-degree burns.
Products › NameOster French Door Countertop Ovens
Products › Number Of UnitsAbout 1,290,000 (In addition, about 104,195 were sold in Canada)
Recall I D10411
Remedies › NameConsumers should immediately stop using the recalled countertop ovens and contact Sunbeam Products Inc. to receive a free repair kit. The repair kit will include a clip-on device that provides additional holding force to help keep the doors in the open position when reaching in the oven, along with repair instructions and a QR code link to an installation video. The repair kit does not require any tool to install.
Importers › NameSunbeam Products Inc., of Atlanta, Georgia
Retailers › NameBed Bath and Beyond, Costco, Walmart and other stores nationwide and online at Amazon.com and Overstock.com from August 2015 through July 2025 for between $140 and $250.
Recall Date2025-09-25T00:00:00
DescriptionThis recall involves Oster French Door Countertop Ovens with model numbers TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF and TSSTTVFDDAF. The recalled ovens have a spring-loaded bilateral door made of glass with metal handles. A label on the backside of the oven identifies the model number. In addition, the original packaging has information identifying the model number. The four models differ in cooking options (e.g., air fryer) and control types (analog dials or digital push-button controls). "Oster" is engraved on the front bottom right of the oven.
Recall Number25475
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/oster-french-door-toaster-countertop-ovens-recalled-due-burn-hazard
Consumer ContactSunbeam Products Inc. toll free at 800-334-0759 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://recall.oster.com or www.oster.com and click on "Product Recalls" at the top of the page for more information.
Last Publish Date2025-09-25T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Sunbeam Products Recalls More than One Million Oster French Door Countertop Ovens Due to Burn Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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