CPSCGeneral Alert

StoreYourBoard.com Recalls Hi-Lift Storage Hoists Due to Injury Hazard (Recall Alert)

Publié le: 3 septembre 2020ID du rappel: 20774Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The green straps can break while the Hi-Lift Storage Hoist is in use, causing whatever object was being stored in the hoist to fall, posing an injury hazard to passersby.

Description du produit & Identification

This recall involves the green polypropylene straps sold with Hi-Lift Storage Hoist Classic and Pro models storage hoists. The Hi-Lift Storage Hoist is used to suspend equipment for purposes of storage. The packaging for the Hi-Lift Storage Hoist says "Spire Supply." Only green straps are included in this recall.

Produits concernés

Hi-Lift Storage Hoist Classic and Pro models sold with green polypropylene straps

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/StoreYourBoard-com-Recalls-Hi-Lift-Storage-Hoists-Due-to-Injury-Hazard-Recall-Alert
TitleStoreYourBoard.com Recalls Hi-Lift Storage Hoists Due to Injury Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-104358AM.png
Images › 1 › CaptionRecalled Hi-Lift Storage Hoist Classic Model (Unassembled)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-104409AM.png
Images › 2 › CaptionRecalled Hi-Lift Storage Hoist Classic Model (with Kayak)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-104428AM.png
Images › 3 › CaptionRecalled Hi-Lift Storage Hoist Pro Model (Unassembled)
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4-104449AM.png
Images › 4 › CaptionRecalled Hi-Lift Storage Hoist Classic Model (with Kayak)
Hazards › NameThe green straps can break while the Hi-Lift Storage Hoist is in use, causing whatever object was being stored in the hoist to fall, posing an injury hazard to passersby.
Injuries › NameStoreYourBoard has received six reports of straps breaking. No injuries have been reported.
Products › NameHi-Lift Storage Hoist Classic and Pro models sold with green polypropylene straps
Products › Number Of UnitsAbout 36,700 (In addition, about 250 were sold in Canada)
Recall I D8892
Remedies › NameConsumers should immediately stop using the recalled straps and contact StoreYourBoard.com for instructions on proper disposal of the green straps and how to receive free black replacement straps. StoreYourBoard.com is contacting all known purchasers directly.
Importers › NameSpire LLC d/b/a StoreYourBoard.com, of Troy, Va.
Retailers › NameOnline at www.StoreYourBoard.com, Amazon.com, Walmart.com, and eBay.com nationwide from January 2018 through June 2020 for about $35 with the Hi-Lift Storage Hoist.
Recall Date2020-09-03T00:00:00
DescriptionThis recall involves the green polypropylene straps sold with Hi-Lift Storage Hoist Classic and Pro models storage hoists. The Hi-Lift Storage Hoist is used to suspend equipment for purposes of storage. The packaging for the Hi-Lift Storage Hoist says "Spire Supply." Only green straps are included in this recall.
Recall Number20774
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/73731r-eng.php
Consumer ContactStoreYourBoard.com toll-free at 877-729-2509 from 10 a.m. to 4 p.m. ET Monday through Friday, e-mail StoreYourBoard.com at HiLiftRecall@StoreYourBoard.com, or online at www.StoreYourBoard.com and click on Product Recall Information for more information.
Last Publish Date2020-09-03T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought StoreYourBoard.com Recalls Hi-Lift Storage Hoists Due to Injury Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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