CPSCGeneral Alert

Stokke Recalls Trailz Strollers Due to Fall Hazard (Recall Alert)

Publié le: 1 avril 2015ID du rappel: 15725Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The stroller handle can break while in use, posing a fall hazard to the infant.

Description du produit & Identification

This recall involves Stokke Trailz strollers with the chassis and seat sold between November 2014 and December 2014. The strollers were sold in black, black mélange, beige mélange, deep blue, red and purple. The four-wheeled adjustable chassis is silver aluminum, and measures approximately 45 inches high by 32 inches long when fully extended. The strollers have adjustable angle handlebars, a storage bin above the wheelbase and a seat with an adjustable cover. The Stokke logo is printed on the front of the seat and the "Trailz" model name is printed on a tracking label affixed to the front of the wheelbase assembly.

Produits concernés

Trailz Strollers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2015/Stokke-Recalls-Trailz-Strollers-Due-to-Fall-Hazard
TitleStokke Recalls Trailz Strollers Due to Fall Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15725.StokkeTrailzWithSeat.jpg
Images › 1 › CaptionStokke Trailz Stroller with Seat
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15725.Stokke-Trailz-Handle-Bar.jpg
Images › 2 › CaptionStokke Trailz Stroller Chassis
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15725.Stokke-Trailz-Label-Locatio.jpg
Images › 3 › CaptionStokke Trailz Tracking Label Location
Hazards › NameThe stroller handle can break while in use, posing a fall hazard to the infant.
Injuries › NameThere has been one report of a broken handle in the United States. The firm has received eight reports of handles breaking in other countries. No injuries have been reported.
Products › NameTrailz Strollers
Products › TypeStrollers
Products › Category I D67584
Products › Number Of UnitsAbout 400
Recall I D6356
Remedies › NameConsumers should immediately stop using the stroller and contact Stokke to schedule a repair.
Importers › NameStokke LLC, of Stamford, Conn.
Retailers › NameSpecialty baby boutiques nationwide and online at AlbeeBaby.com, buybuyBABY.com, Diapers.com, Nordstrom.com and Stokke.com from November 2014 to December 2014 for about $1,300.
Recall Date2015-04-01T00:00:00
DescriptionThis recall involves Stokke Trailz strollers with the chassis and seat sold between November 2014 and December 2014. The strollers were sold in black, black mélange, beige mélange, deep blue, red and purple. The four-wheeled adjustable chassis is silver aluminum, and measures approximately 45 inches high by 32 inches long when fully extended. The strollers have adjustable angle handlebars, a storage bin above the wheelbase and a seat with an adjustable cover. The Stokke logo is printed on the front of the seat and the "Trailz" model name is printed on a tracking label affixed to the front of the wheelbase assembly.
Recall Number15725
Remedy Options › OptionRepair
Consumer ContactStokke LLC toll-free at (877) 978-6553 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.stokke.com and click on "Important Safety Announcement" for more information.
Last Publish Date2015-05-05T00:00:00
Manufacturer Countries › CountryNorway

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Stokke Recalls Trailz Strollers Due to Fall Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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