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CPSCGeneral Alert

Star Water Systems Recalls Sump Pumps Due to Fire Hazard

Name: Star Water Systems Recalls Sump Pumps Due to Fire Hazard
Brand: Junhe Pumps Holding Co., Ltd., of China
SKU: CPSC-20069
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 6 février 2020ID du rappel: 20069Catégorie: Produits de ConsommationPays: États-Unis

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Motif du rappel / Danger

The sump pumps can overheat, posing a risk of fire.

Description du produit & Identification

This recall involves pedestal sump pumps that are used in residential de-watering. The sump pumps are sold under three brand names: Utilitech, Do It and Star Water Systems. The model and manufacture date codes are printed on the nameplate on the sump pump. Only the following model numbers, date codes and UPC codes of the pumps are included in the recall: Brand Name Model # Manufacturing Date Codes UPC Codes Utilitech #148009 1017 - 0219 054757098483 Do It #433063 0214 - 0219 009326405087 Star Water Systems #3CEH 0715 - 0219 054757000721

Produits concernés

Sump Pumps sold under Utilitech, Do It and Star Water Systems brands

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2020/Star-Water-Systems-Recalls-Sump-Pumps-Due-to-Fire-Hazard
Title	Star Water Systems Recalls Sump Pumps Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Screen Shot 2020-02-06 at 8.47.12 AM.png
Images › 1 › Caption	Recalled Utilitech sump pump and manufacture label
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Screen Shot 2020-02-06 at 8.47.21 AM.png
Images › 2 › Caption	Recalled Do It sump pump and manufacture label
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Screen Shot 2020-02-06 at 8.47.34 AM.png
Images › 3 › Caption	Recalled Star Water Systems sump pump and manufacture label
Hazards › Name	The sump pumps can overheat, posing a risk of fire.
Injuries › Name	The firm has received six reports of the recalled sump pumps smoking. No injuries have been reported.
Products › Name	Sump Pumps sold under Utilitech, Do It and Star Water Systems brands
Products › Number Of Units	About 33,000
Recall I D	8743
Remedies › Name	Consumers should immediately unplug the recalled sump pumps and contact Star Water Systems for instructions to disable their pump and to obtain a full refund.
Importers › Name	Star Water Systems, of Kendallville, Ind.
Retailers › Name	Lowe's, Do It Best, Orscheln Farm & Home, HEP Sales, Carter Lumber, Theisen's, Falder's, Big R, Holmes Lumber, Schlemmer Hardware, Elnes Marketing, JFW Sales & Marketing, and MK Enterprises and online at Amazon.com from June 2014 through December 2019 for about $100.
Recall Date	2020-02-06T00:00:00
Description	This recall involves pedestal sump pumps that are used in residential de-watering. The sump pumps are sold under three brand names: Utilitech, Do It and Star Water Systems. The model and manufacture date codes are printed on the nameplate on the sump pump. Only the following model numbers, date codes and UPC codes of the pumps are included in the recall: Brand Name Model # Manufacturing Date Codes UPC Codes Utilitech #148009 1017 - 0219 054757098483 Do It #433063 0214 - 0219 009326405087 Star Water Systems #3CEH 0715 - 0219 054757000721
Product U P Cs › 1 › U P C	009326405087
Product U P Cs › 2 › U P C	054757000721
Product U P Cs › 3 › U P C	054757098483
Recall Number	20069
Manufacturers › Name	Junhe Pumps Holding Co., Ltd., of China
Remedy Options › Option	Refund
Consumer Contact	Star Water Systems at 800-742-5044 from 7:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.starwatersystems.com/en-na/ and click on “Recall Information” for more information.
Last Publish Date	2020-02-06T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Star Water Systems Recalls Sump Pumps Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Entreprise responsableJunhe Pumps Holding Co., Ltd., of China

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: Junhe Pumps Holding Co., Ltd., of China - Star Water Systems Recalls Sump Pumps Due to Fire Hazard

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https://therecallfile.com/fr/recalls/star-water-systems-recalls-sump-pumps-due-to-fire-hazard/CPSC-20069

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