SRAM Recalls Shift Brake Levers Due to Crash Hazard
USSRAM Recalls Shift Brake Levers Due to Crash Hazard
Recalling Firm: SRAM LLC, of Chicago, Illinois
Motif du rappel / Danger
TranslatedThe clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. A rider uses the brake lever to activate the braking system to slow or stop the bicycle.
Description du produit & Identification
TranslatedThis recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black.
Produits concernés
TranslatedShift Brake Levers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/SRAM-Recalls-Shift-Brake-Levers-Due-to-Crash-Hazard |
| Title | SRAM Recalls Shift Brake Levers Due to Crash Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/image1_8.png |
| Images › 1 › Caption | Recalled SRAM Apex AXS shift brake lever |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/image3_39.png |
| Images › 2 › Caption | Recalled SRAM Rival eTap AXS shift brake lever |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/image4_25.png |
| Images › 3 › Caption | Recalled SRAM Red eTap AXS shift brake lever |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/image5_12.png |
| Images › 4 › Caption | Recalled SRAM Force eTap AXS shift brake lever |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/image6_5.png |
| Images › 5 › Caption | Recalled SRAM Force eTap AXS shift brake lever |
| Hazards › Name | The clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. A rider uses the brake lever to activate the braking system to slow or stop the bicycle. |
| Injuries › Name | None reported |
| Products › Name | Shift Brake Levers |
| Products › Number Of Units | About 61,300 (In addition, about 2,940 were sold in Canada) |
| Recall I D | 9840 |
| Remedies › Name | Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer. |
| Retailers › Name | NordicTrack.com, Amazon.com and DicksSportingGoods.com from January 2022 through November 2023 for between $500 and $600. |
| Recall Date | 2024-02-01T00:00:00 |
| Description | This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black. |
| Recall Number | 24103 |
| Manufacturers › Name | SRAM LLC, of Chicago, Illinois |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/sram-12-speed-shift-brake-levers-recalled-due-fall-hazard |
| Consumer Contact | SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday, or visit https://www.sram.com/en/service/recalls and click on "Recall Notice" for more information or visit www.sram.com and click on "Recalls" under "Service/Support." |
| Last Publish Date | 2024-02-01T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought SRAM Recalls Shift Brake Levers Due to Crash Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableSRAM LLC, of Chicago, Illinois
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🚨 SAFETY ALERT: SRAM LLC, of Chicago, Illinois - SRAM Recalls Shift Brake Levers Due to Crash Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/sram-recalls-shift-brake-levers-due-to-crash-hazard/CPSC-24103
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