CPSCGeneral Alert

SRAM Recalls RockShox Front Suspension Forks Due to Crash and Injury Hazards

Publié le: 2 juillet 2019ID du rappel: 19157Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The fork's lower leg assembly can break and cause the rider to lose control, posing crash and injury hazards.

Description du produit & Identification

This recall involves RockShox Lyrik and RockShox Yari front suspension forks with serial numbers 02T95514009 through 08T96214665. A bicycle fork is the part that holds the front wheel. The recalled forks are black or black and red and are for 29" bicycle wheels. RockShox is printed on the side of the fork and casting code 18 and O or 19 and A is embossed inside the webbing of the arch. The serial number can be found on the rear of the fork crown. The forks were sold as aftermarket equipment and as original equipment on the following mountain bicycle brands and models: BRAND MODEL Kona Process153 29 Process 153 DL 29 Process 153 CR 29 Process 153 CR DL 29 Process 165 29 Santa Cruz Megatower 29 Trek Powerfly LT 7 US Powerfly LT 9.7 US Scott Ransom 930

Produits concernés

RockShox Lyrik and RockShox Yari front suspension forks

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/SRAM-Recalls-RockShox-Front-Suspension-Forks-Due-to-Crash-and-Injury-Hazards
TitleSRAM Recalls RockShox Front Suspension Forks Due to Crash and Injury Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1_28.png
Images › 1 › CaptionRecalled RockShox Lyrik suspension fork
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2_21.png
Images › 2 › CaptionRecalled RockShox Yari suspension fork
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3_19.png
Images › 3 › CaptionCasting code located on the inside of arch web
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4.PNG
Images › 4 › CaptionExample of casting code 18 O
Hazards › NameThe fork's lower leg assembly can break and cause the rider to lose control, posing crash and injury hazards.
Injuries › NameNone
Products › NameRockShox Lyrik and RockShox Yari front suspension forks
Products › Number Of UnitsAbout 840 (In addition, about 80 were sold in Canada)
Recall I D8599
Remedies › NameConsumers should immediately stop using their recalled forks and contact SRAM or a local dealer to receive a free replacement suspension fork. Consumers can check their serial number at www.sram.com or contact SRAM for assistance.
Importers › NameSRAM LLC, of Chicago, Ill.
Retailers › NameBicycles with the recalled forks were sold at bicycle stores nationwide from January 2019 through March 2019. Bicycle forks sold as aftermarket accessories were sold at bicycle stores from February 2019 through April 2019 for between $700 and $1,000.
Recall Date2019-07-02T00:00:00
DescriptionThis recall involves RockShox Lyrik and RockShox Yari front suspension forks with serial numbers 02T95514009 through 08T96214665. A bicycle fork is the part that holds the front wheel. The recalled forks are black or black and red and are for 29" bicycle wheels. RockShox is printed on the side of the fork and casting code 18 and O or 19 and A is embossed inside the webbing of the arch. The serial number can be found on the rear of the fork crown. The forks were sold as aftermarket equipment and as original equipment on the following mountain bicycle brands and models: BRAND MODEL Kona Process153 29 Process 153 DL 29 Process 153 CR 29 Process 153 CR DL 29 Process 165 29 Santa Cruz Megatower 29 Trek Powerfly LT 7 US Powerfly LT 9.7 US Scott Ransom 930
Recall Number19157
Manufacturers › NameSandleford Limited Taiwan Branch, of Taiwan
Remedy Options › OptionReplace
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70173r-eng.php
Consumer ContactSRAM at 800-346-2928 between 10 a.m. and 7 p.m. ET Monday through Thursday and 10 a.m. to 6 p.m. ET on Friday, or visit www.sram.com and click on Recall Notice for more information.
Last Publish Date2019-07-02T00:00:00
Manufacturer Countries › CountryTaiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought SRAM Recalls RockShox Front Suspension Forks Due to Crash and Injury Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableSandleford Limited Taiwan Branch, of Taiwan
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: Sandleford Limited Taiwan Branch, of Taiwan - SRAM Recalls RockShox Front Suspension Forks Due to Crash and Injury Hazards

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