Specialized Recalls Bicycles with Steerer Tube Collars Due to Fall and Injury Hazards
USSpecialized Recalls Bicycles with Steerer Tube Collars Due to Fall and Injury Hazards
Motif du rappel / Danger
TranslatedThe bicycle's steerer tube collar can crack if exposed to corrosion resulting in sudden loss of steering control, posing fall and injury hazards to the rider.
Description du produit & Identification
TranslatedThis recall involves select Specialized Roubaix, Ruby, Diverge and Sirrus bicycles equipped with a Future Shock from the 2017 through 2019 model years. The bikes come in a variety of colors and include S-works, Pro, Expert, Comp, Elite, E5 Comp, Sport and Base models. An S-works or Specialized decal can be found on the downtube.
Produits concernés
TranslatedSpecialized Roubaix, Ruby, Diverge, and Sirrus Bicycles with steerer tube collars
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Specialized-Recalls-Bicycles-with-Steerer-Tube-Collars-Due-to-Fall-and-Injury-Hazards |
| Title | Specialized Recalls Bicycles with Steerer Tube Collars Due to Fall and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1413_1.jpeg |
| Images › 1 › Caption | Specialized bicycle (Black Ruby Elite) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1413_2.jpeg |
| Images › 2 › Caption | Steerer tube collar |
| Hazards › Name | The bicycle's steerer tube collar can crack if exposed to corrosion resulting in sudden loss of steering control, posing fall and injury hazards to the rider. |
| Injuries › Name | The firm has received two reports involving cracking in the steerer tube collar. No injuries have been reported. |
| Products › Name | Specialized Roubaix, Ruby, Diverge, and Sirrus Bicycles with steerer tube collars |
| Products › Number Of Units | About 63,000 |
| Recall I D | 8531 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycles and contact an authorized Specialized Retailer for a free repair of the steerer tube collar. |
| Importers › Name | Specialized Bicycle Components, Inc. (Specialized), of Morgan Hill, Calif. |
| Retailers › Name | Authorized Specialized Retailers nationwide from July 2016 through January 2019 for between $1,650 and $11,500. |
| Recall Date | 2019-04-11T00:00:00 |
| Description | This recall involves select Specialized Roubaix, Ruby, Diverge and Sirrus bicycles equipped with a Future Shock from the 2017 through 2019 model years. The bikes come in a variety of colors and include S-works, Pro, Expert, Comp, Elite, E5 Comp, Sport and Base models. An S-works or Specialized decal can be found on the downtube. |
| Recall Number | 19104 |
| Remedy Options › Option | Repair |
| Consumer Contact | Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 6 p.m. PT Monday through Friday, email ridercare@specialized.com or online at www.specialized.com and click on “Safety Notices” or contact an Authorized Specialized Retailer for more information. |
| Last Publish Date | 2019-04-11T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Specialized Recalls Bicycles with Steerer Tube Collars Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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