Specialized Bicycle Components Recalls Vado and Como IGH E-Bikes with Chain Guards Due to Fall Hazard
USSpecialized Bicycle Components Recalls Vado and Como IGH E-Bikes with Chain Guards Due to Fall Hazard
Motif du rappel / Danger
TranslatedThe bike's protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard.
Description du produit & Identification
TranslatedThis recall involves Specialized Vado and Como IGH e-bikes with chain/belt guards. The recalled e-bikes have an internal gear hub (IGH) and no rear derailleur (gear shift). The Specialized Bicycle brand name is located on the bike frame and the bikes are offered in a variety of colors, including black, limestone, red, sand, sea foam, navy, purple, white, gray, raspberry, umber, dark gray and yellow. The e-bikes have the following model numbers printed on the white and black serial number label located on the underside of the bicycle's top tube. Recalled Specialized Bicycle Model Numbers COMO 3.0 IGH COMO 5.0 IGH UL VADO 3.0 IGH STEP THROUGH UL COMO 3.0 IGH UL COMO SL 4.0 VADO 3.0 IGH UL COMO 4.0 IGH COMO SL 5.0 VADO 5.0 IGH COMO 4.0 IGH UL VADO 3.0 IGH VADO 5.0 IGH ST COMO 5.0 IGH VADO 3.0 IGH ST VADO 5.0 IGH STEP THROUGH UL
Produits concernés
TranslatedSpecialized Vado and Como IGH E-Bikes with Chain Guards
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Specialized-Bicycle-Components-Recalls-Vado-and-Como-IGH-E-Bikes-with-Chain-Guards-Due-to-Fall-Hazard |
| Title | Specialized Bicycle Components Recalls Vado and Como IGH E-Bikes with Chain Guards Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/como-1.png |
| Images › 1 › Caption | Recalled COMO SL 4.0 bicycle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/como-2.png |
| Images › 2 › Caption | Recalled COMO SL 5.0 bicycle |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/como-3.png |
| Images › 3 › Caption | Recalled COMO 5.0 IGH bicycle |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/como-4.png |
| Images › 4 › Caption | Recalled COMO 4.0 IGH bicycle |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/como-5.png |
| Images › 5 › Caption | Recalled COMO 3.0 IGH bicycle |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/como-6.png |
| Images › 6 › Caption | Recalled COMO 3.0 IGH UL bicycle |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/como-7.png |
| Images › 7 › Caption | Recalled COMO 5.0 IGH UL bicycle |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/como-8.png |
| Images › 8 › Caption | Recalled COMO 4.0 IGH UL bicycle |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/como-9.png |
| Images › 9 › Caption | Recalled VADO 5.0 IGH STEP THROUGH UL bicycle |
| Images › 10 › U R L | https://www.cpsc.gov/s3fs-public/como-10.png |
| Images › 10 › Caption | Recalled VADO 5.0 IGH ST bicycle |
| Images › 11 › U R L | https://www.cpsc.gov/s3fs-public/como-11.png |
| Images › 11 › Caption | Recalled VADO 5.0 IGH bicycle |
| Images › 12 › U R L | https://www.cpsc.gov/s3fs-public/como-12.png |
| Images › 12 › Caption | Recalled VADO 3.0 IGH bicycle |
| Images › 13 › U R L | https://www.cpsc.gov/s3fs-public/como-13.png |
| Images › 13 › Caption | Recalled Vado 3.0 IGH Step Through UL bicycle |
| Hazards › Name | The bike's protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard. |
| Injuries › Name | None reported |
| Products › Name | Specialized Vado and Como IGH E-Bikes with Chain Guards |
| Products › Number Of Units | About 32,400 (In addition, about 3,200 were sold in Canada and about 190 were sold in Mexico) |
| Recall I D | 10216 |
| Remedies › Name | Consumers should immediately stop using the Specialized Vado and Como IGH e-bikes and contact their nearest authorized Specialized retailer for a free installation of an updated protective chain/belt guard. Specialized Bicycle is contacting all known purchasers directly. |
| Importers › Name | Specialized Bicycle Components Inc., of Morgan Hill, California |
| Retailers › Name | Authorized Specialized Bicycle retailers nationwide and online from March 2021 through November 2024 for between $3,250 and $5,750. |
| Recall Date | 2025-03-27T00:00:00 |
| Description | This recall involves Specialized Vado and Como IGH e-bikes with chain/belt guards. The recalled e-bikes have an internal gear hub (IGH) and no rear derailleur (gear shift). The Specialized Bicycle brand name is located on the bike frame and the bikes are offered in a variety of colors, including black, limestone, red, sand, sea foam, navy, purple, white, gray, raspberry, umber, dark gray and yellow. The e-bikes have the following model numbers printed on the white and black serial number label located on the underside of the bicycle's top tube. Recalled Specialized Bicycle Model Numbers COMO 3.0 IGH COMO 5.0 IGH UL VADO 3.0 IGH STEP THROUGH UL COMO 3.0 IGH UL COMO SL 4.0 VADO 3.0 IGH UL COMO 4.0 IGH COMO SL 5.0 VADO 5.0 IGH COMO 4.0 IGH UL VADO 3.0 IGH VADO 5.0 IGH ST COMO 5.0 IGH VADO 3.0 IGH ST VADO 5.0 IGH STEP THROUGH UL |
| Recall Number | 25200 |
| Remedy Options › Option | Repair |
| Consumer Contact | Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 4 p.m. MT Monday through Friday, email at ridercare@specialized.com, or online at http://www.specialized.com/safety-recall-notices, by Live Chat at http://www.specialized.com or at www.specialized.com and click on "Safety Recall Notices" for more information. |
| Last Publish Date | 2025-03-27T00:00:00 |
| Manufacturer Countries › 1 › Country | Vietnam |
| Manufacturer Countries › 2 › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Specialized Bicycle Components Recalls Vado and Como IGH E-Bikes with Chain Guards Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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