CPSCGeneral Alert

Specialized Bicycle Components Recalls Sirrus Bicycles with Alloy Cranks Due to Fall and Injury Hazards

Publié le: 23 septembre 2020ID du rappel: 20190Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The crank arm can disengage and cause the bicycle's rider to lose control, posing fall and injury hazards.

Description du produit & Identification

This recall involves the 2019-2020 model year Sirrus, Sirrus X and Sirrus Sport bicycles. The bicycles were sold in 27 different colors. Consumers can determine if their bicycle is part of the recall if "Sirrus" or "Sirrus X" is written on the top tube of the bicycle and the model name (e.g. "3.0") is written on the seatstay of the bicycle. The recalled models are as follows: 2019 2020 Sirrus Sport (incl. EQ and Step-Through versions) Sirrus X Comp Carbon Sirrus 3.0 Sirrus 4.0 Sirrus X 3.0 Sirrus X 4.0 Sirrus X 5.0

Produits concernés

Sirrus, Sirrus X and Sirrus Sport Bicycles with alloy cranks

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Specialized-Bicycle-Components-Recalls-Sirrus-Bicycles-with-Alloy-Cranks-Due-to-Fall-and-Injury-Hazards
TitleSpecialized Bicycle Components Recalls Sirrus Bicycles with Alloy Cranks Due to Fall and Injury Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-2402PM.png
Images › 1 › CaptionRecalled 2019 SIRRUS SPORT Bicycle
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-24813PM_0.png
Images › 2 › CaptionRecalled 2020 SIRRUS X 3.0 Bicycle
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-24826PM.png
Images › 3 › CaptionRecalled 2020 SIRRUS X 5.0 Bicycle
Hazards › NameThe crank arm can disengage and cause the bicycle's rider to lose control, posing fall and injury hazards.
Injuries › NameThe firm has received 56 reports of crank arm disengaging, including seven reports of injuries. One injury involved a torn bicep tendon and the other six were minor injuries, such as road rash.
Products › NameSirrus, Sirrus X and Sirrus Sport Bicycles with alloy cranks
Products › Number Of UnitsAbout 36,000 in the United States and 3,200 in Canada
Recall I D8907
Remedies › NameConsumers should stop using the recalled bicycles immediately and contact their nearest authorized Specialized retailer for a free repair.
Importers › NameSpecialized Bicycle Components Inc., of Morgan Hill, Calif.
Retailers › NameAuthorized Specialized retailers nationwide and online from September 2018 through June 2020 for between $850 and $1,700.
Recall Date2020-09-23T00:00:00
DescriptionThis recall involves the 2019-2020 model year Sirrus, Sirrus X and Sirrus Sport bicycles. The bicycles were sold in 27 different colors. Consumers can determine if their bicycle is part of the recall if "Sirrus" or "Sirrus X" is written on the top tube of the bicycle and the model name (e.g. "3.0") is written on the seatstay of the bicycle. The recalled models are as follows: 2019 2020 Sirrus Sport (incl. EQ and Step-Through versions) Sirrus X Comp Carbon Sirrus 3.0 Sirrus 4.0 Sirrus X 3.0 Sirrus X 4.0 Sirrus X 5.0
Recall Number20190
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/73723r-eng.php
Consumer ContactSpecialized Bicycle Components at 800-722-4423 from 8 a.m. to 6 p.m. PT Monday through Friday, email ridercare@specialized.com or online at www.specialized.com and click on ‘Safety Notices’ for more information.
Last Publish Date2020-09-23T00:00:00
Manufacturer Countries › CountryTaiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Specialized Bicycle Components Recalls Sirrus Bicycles with Alloy Cranks Due to Fall and Injury Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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