CPSCGeneral Alert

Southern Telecom Recalls A/C Adaptors for Polaroid Internet Tablets Due to Fire Hazard; Sold Exclusively at Big Lots

Publié le: 30 octobre 2013ID du rappel: 14008Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The adaptors can overheat, posing a fire hazard.

Description du produit & Identification

The recalled adaptor, also commonly referred to as a charger, was included with the Polaroid PMID709 seven inch Internet tablet (also known as the PMID709KB). The adaptor has two prongs for plugging into an outlet on one end and a wire leading to a single plug for the tablet. A label on the bottom of the casing near the plug prongs has "Polaroid Power Adaptor" printed on it with the model number SX-30017-D.

Produits concernés

A/C Adaptor (charger) included with Polaroid PMID 709 Internet Tablets

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2014/Southern-Telecom-Recalls-AC-Adaptors-for-Polaroid-Internet-Tablets
TitleSouthern Telecom Recalls A/C Adaptors for Polaroid Internet Tablets Due to Fire Hazard; Sold Exclusively at Big Lots
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14008.Southern%2520Telecom%2520A%2520C%2520Adaptor%2520LARGE.jpg
Images › 1 › CaptionA/C Adaptor for Polaroid PMID 709 Tablets
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14008.Southern%2520Telecom%2520Polaroid%2520Internet%2520Tablet%2520LARGE.jpg
Images › 2 › CaptionPolaroid Internet PMID 709 Tablet
Hazards › NameThe adaptors can overheat, posing a fire hazard.
Injuries › NameThe firm has received approximately ten reports of the adaptor overheating. No injuries or property damage have been reported.
Products › NameA/C Adaptor (charger) included with Polaroid PMID 709 Internet Tablets
Products › TypeBattery Chargers
Products › Category I D67668
Products › Number Of UnitsAbout 21,000
Recall I D1535
Remedies › NameCustomers should immediately stop using the adaptor and contact Southern Telecom for a replacement adaptor at no cost. Customers will receive an envelope for returning the recalled product with their replacement adaptor.
Importers › NameSouthern Telecom, Inc., of Brooklyn, N.Y.
Retailers › NameBig Lots in July 2013 for $90 for the tablet and adaptor.
Recall Date2013-10-30T00:00:00
DescriptionThe recalled adaptor, also commonly referred to as a charger, was included with the Polaroid PMID709 seven inch Internet tablet (also known as the PMID709KB). The adaptor has two prongs for plugging into an outlet on one end and a wire leading to a single plug for the tablet. A label on the bottom of the casing near the plug prongs has "Polaroid Power Adaptor" printed on it with the model number SX-30017-D.
Recall Number14008
Remedy Options › OptionReplace
Consumer ContactSouthern Telecom toll-free at (866) 450-4493 from 8 a.m. to 10 p.m. ET Monday through Friday or online at www.southerntelecom.com and go to Product Support and click on "PMID709 A/C Adaptor Exchange Program" for more information.
Last Publish Date2015-01-07T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Southern Telecom Recalls A/C Adaptors for Polaroid Internet Tablets Due to Fire Hazard; Sold Exclusively at Big Lots?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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