SmartPool Recalls Pool Alarms Due to Failure to Alert Consumers
USSmartPool Recalls Pool Alarms Due to Failure to Alert Consumers
Motif du rappel / Danger
TranslatedThe ON/OFF activation switch on the pool alarm is reversed, which can cause the alarm to fail to alert consumers if a child enters the water.
Description du produit & Identification
TranslatedThis recall includes the PE12 PoolEye submersible swimming pool alarms for aboveground pools. The submersible gray pool alarm consists of two attached components, a sensor tube with a float switch that is submerged under water and an audible sensor that is fixed to the outside of the pool. The siren has an ON/OFF activation switch. PoolEye is printed on the front of the siren. PE12 is printed on the manual and UPC code 628208165125 is printed on the product's packaging.
Produits concernés
TranslatedPE12 PoolEye pool alarms
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/SmartPool-Recalls-Pool-Alarms |
| Title | SmartPool Recalls Pool Alarms Due to Failure to Alert Consumers |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/photo2.jpg |
| Images › 1 › Caption | Recalled 2017 ZR 9000 Thundercat |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Siren.jpg |
| Images › 2 › Caption | Siren |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Underwater Sensor.jpg |
| Images › 3 › Caption | Underwater Sensor |
| Hazards › Name | The ON/OFF activation switch on the pool alarm is reversed, which can cause the alarm to fail to alert consumers if a child enters the water. |
| Injuries › Name | None reported |
| Products › Name | PE12 PoolEye pool alarms |
| Products › Type | Swimming Pool Equipment |
| Products › Category I D | 68334 |
| Products › Number Of Units | About 1,600 |
| Recall I D | 7861 |
| Remedies › Name | Consumers should immediately contact SmartPool for a free replacement alarm. Always supervise children in and around water. |
| Importers › Name | SmartPool LLC, of Lakewood, N.J. |
| Retailers › Name | Family Leisure, Pool and Spa Depot and other authorized dealers and online at Amazon, Doheny Enterprise, Target, Walmart and other websites from June 2016 through July 2016 for between $70 and $80. The alarms were also provided at no cost as part of a pool package. |
| Recall Date | 2016-09-27T00:00:00 |
| Description | This recall includes the PE12 PoolEye submersible swimming pool alarms for aboveground pools. The submersible gray pool alarm consists of two attached components, a sensor tube with a float switch that is submerged under water and an audible sensor that is fixed to the outside of the pool. The siren has an ON/OFF activation switch. PoolEye is printed on the front of the siren. PE12 is printed on the manual and UPC code 628208165125 is printed on the product's packaging. |
| Product U P Cs › U P C | 628208165125 |
| Distributors › Name | SmartPool LLC, of Lakewood, N.J. |
| Recall Number | 16269 |
| Remedy Options › Option | Replace |
| Consumer Contact | SmartPool toll-free at 888-560-7665 from 9 a.m. to 5 p.m. ET Monday through Friday, via email at info@smartpool.com, or online at www.smartpool.com and click on PE12 Recall link on the homepage for more information. |
| Last Publish Date | 2016-10-27T00:00:00 |
| Manufacturer Countries › Country | Hong Kong |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought SmartPool Recalls Pool Alarms Due to Failure to Alert Consumers?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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