Signature Hardware Recalls Towel Grab Bars Due to Fall and Injury Hazards
USSignature Hardware Recalls Towel Grab Bars Due to Fall and Injury Hazards
Motif du rappel / Danger
TranslatedThe product can break, if the towel bar is used to provide bodily support, posing fall and injury hazards.
Description du produit & Identification
TranslatedThis recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support. The towel bar can be folded up vertically when not in use. The product was sold in brushed stainless steel and polished stainless steel finishes. SKU number 920115 is printed on the product purchase receipts and email order confirmations.
Produits concernés
TranslatedPickens Flip Up Towel Grab Bars
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Signature-Hardware-Recalls-Towel-Grab-Bars-Due-to-Fall-and-Injury-Hazards |
| Title | Signature Hardware Recalls Towel Grab Bars Due to Fall and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_17.jpg |
| Images › 1 › Caption | Recalled Pickens Flip Up Towel Grab Bar in Brushed Stainless Steel |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_17.jpg |
| Images › 2 › Caption | Recalled Pickens Flip Up Towel Grab Bar in Polished Stainless Steel |
| Hazards › Name | The product can break, if the towel bar is used to provide bodily support, posing fall and injury hazards. |
| Injuries › Name | Signature Hardware has received 13 reports of the towel bar and grab bar detaching or partially detaching from each other, including two reports that consumers fell. |
| Products › Name | Pickens Flip Up Towel Grab Bars |
| Products › Number Of Units | About 330 (In addition, about 5 were sold in Canada) |
| Recall I D | 9055 |
| Remedies › Name | Consumers should immediately stop using the recalled product and contact Signature Hardware for a full refund or a free replacement grab bar. |
| Importers › Name | Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky. |
| Retailers › Name | Online at www.signaturehardware.com, Amazon.com, and build.com from May 2012 through October 2020 for about $140. |
| Recall Date | 2021-05-05T00:00:00 |
| Description | This recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support. The towel bar can be folded up vertically when not in use. The product was sold in brushed stainless steel and polished stainless steel finishes. SKU number 920115 is printed on the product purchase receipts and email order confirmations. |
| Recall Number | 21126 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75521r-eng.php |
| Consumer Contact | Signature Hardware toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at shtowelbar@realtimeresults.net or online at www.signaturehardware.com and click on "Returns" at the bottom of the home page, and then on "Product Recall" near the top of page for more information. |
| Last Publish Date | 2021-05-05T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Signature Hardware Recalls Towel Grab Bars Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Signature Hardware Recalls Towel Grab Bars Due to Fall and Injury Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/signature-hardware-recalls-towel-grab-bars-due-to-fall-and-injury-haza/CPSC-21126
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