Showmate 2 Video Presentation System Recalled By Bell & Howell
USShowmate 2 Video Presentation System Recalled By Bell & Howell
Recalling Firm: Bell & Howell
Motif du rappel / Danger
TranslatedElectrocution/Electric Shock
Description du produit & Identification
TranslatedShowmate 2 Video Presentation System Recalled By Bell & Howell NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE August 17, 1988 Release # 88-69 Bell & Howell Recalls Showmate 2 Video Presentation System WASHINGTON, DC - In cooperation with the U.S. Consumer Product Safety Commission, Bell & Howell Company, Skokie, Illinois, today announced that it is seeking to contact remaining owners of the company's Showmate 2 Video Presentation System, model No. 6427, as part of a voluntary recall of the product. To date, the company has contacted 4,400 owners and has replaced switches on 3,000 returned units. Bell & Howell previously attempted to contact all owners to alert them that the product may present an electric shock hazard if the main power switch became defective. There have been not reports of any customers experiencing a shock. However, if a switch fails during use and short circuits to the metal chassis, the potential for electric shock and bodily injury exists. More than 200 Showmate 2 units were returned to Bell & Howell due to switch failure. For those 400 customers who have not yet responded to the recall, Bell & Howell is offering to replace the defective switch with a new switch. Bell & Howell advises those owners to discontinue use of their machine until the switch is replaced. These owners are requested to call Bell & Howell toll-free at 800-522-8969 to make arrangements for free shipment of their unit back to the company, replacement of the switch, and return of their unit. (Within Illinois, owners may call 312-470-7656 collect.) The Showmate 2 is a combination seven-inch screen color video monitor/receiver and VHS format video tape recorder. The product weighs about thirty pounds, has a carrying handle and an eight and one-half foot long three-wire power cord. It was sold nationwide from April 1985 to December 1986, for about $500 per unit. Approximately 3,000 units were sold by one cable television shopping service. Audiovisual dealers sold most of the other 1,800 units.
Produits concernés
TranslatedBell & Howell Showmate 2 Video Presentation Systems
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/1988/Bell--Howell-Recalls-Showmate-2-Video-Presentation-System- |
| Title | Showmate 2 Video Presentation System Recalled By Bell & Howell |
| Hazards › Name | Electrocution/Electric Shock |
| Products › Name | Bell & Howell Showmate 2 Video Presentation Systems |
| Products › Type | Audio/Video Systems & Accessories |
| Products › Category I D | 1826 |
| Recall I D | 4769 |
| Recall Date | 1988-08-17T00:00:00 |
| Description | Showmate 2 Video Presentation System Recalled By Bell & Howell NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE August 17, 1988 Release # 88-69 Bell & Howell Recalls Showmate 2 Video Presentation System WASHINGTON, DC - In cooperation with the U.S. Consumer Product Safety Commission, Bell & Howell Company, Skokie, Illinois, today announced that it is seeking to contact remaining owners of the company's Showmate 2 Video Presentation System, model No. 6427, as part of a voluntary recall of the product. To date, the company has contacted 4,400 owners and has replaced switches on 3,000 returned units. Bell & Howell previously attempted to contact all owners to alert them that the product may present an electric shock hazard if the main power switch became defective. There have been not reports of any customers experiencing a shock. However, if a switch fails during use and short circuits to the metal chassis, the potential for electric shock and bodily injury exists. More than 200 Showmate 2 units were returned to Bell & Howell due to switch failure. For those 400 customers who have not yet responded to the recall, Bell & Howell is offering to replace the defective switch with a new switch. Bell & Howell advises those owners to discontinue use of their machine until the switch is replaced. These owners are requested to call Bell & Howell toll-free at 800-522-8969 to make arrangements for free shipment of their unit back to the company, replacement of the switch, and return of their unit. (Within Illinois, owners may call 312-470-7656 collect.) The Showmate 2 is a combination seven-inch screen color video monitor/receiver and VHS format video tape recorder. The product weighs about thirty pounds, has a carrying handle and an eight and one-half foot long three-wire power cord. It was sold nationwide from April 1985 to December 1986, for about $500 per unit. Approximately 3,000 units were sold by one cable television shopping service. Audiovisual dealers sold most of the other 1,800 units. |
| Recall Number | 88069 |
| Manufacturers › Name | Bell & Howell |
| Last Publish Date | 2015-01-05T00:00:00 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Showmate 2 Video Presentation System Recalled By Bell & Howell?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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