SeneGence for Men Grooming Hair Balm
AustraliaSeneGence for Men Grooming Hair Balm
Motif du rappel / Danger
TranslatedThe product may contain the common household mould Penicillium concentricum .
Description du produit & Identification
TranslatedReason / Defects: The product may contain the common household mould Penicillium concentricum . Hazards: Use of mouldy product may cause an allergic reaction in some users. What to do: Consumers should immediately stop using the product and dispose of it in their household waste. Consumers are advised to seek medical attention if they experience an allergic or adverse reactions. Any consumers who have an allergic or adverse reaction should also contact SeneGence. All consumers will receive a full refund. For further information, contact place of purchase or SeneCare on 07 3025 2000 or email australiainfo@senegence.com
Produits concernés
TranslatedSeneGence for Men Grooming Hair Balm 52g jar Hair styling product for men for use on hair, moustaches and beards Affected batches: Batch Code: 0D15 Day Lot Code: 20112G Batch Code: 0E05 Day Lot Code: 20125G Batch Code: 0E29 Day Lot Code: 20140G The Lot Number can be found by removing the bottom label from the jar.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | e981e150-862a-4d4a-afd7-4af08779b652 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/senegence-for-men-grooming-hair-balm |
| Pub Date | Thu, 17 Sep 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/SeneGence%20for%20Men%20Grooming%20Hair%20Balm.jpg?itok=5pjQxCVY |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought SeneGence for Men Grooming Hair Balm?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Niveau de risqueCosmetic products
- DistributionAustralia
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🚨 SAFETY ALERT: SeneGence for Men Grooming Hair Balm Check if your household is affected: https://therecallfile.com/fr/recalls/senegence-for-men-grooming-hair-balm/AU-e981e150-862a-4d4a-afd7-4af08779b652
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