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Australia ProductsCleaning products

SC Johnson & Son - 1.2L Drano Max Gel drain cleaner

Publié le: 18 juillet 2023ID du rappel: c3b57d6d-4c80-42f2-92b6-e18a0a7f7deaCatégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The cap of bottles may not seal the bottle properly, and result in product leakage. Leakage may be found near the cap and on the outside of the bottle.

Description du produit & Identification

Reason / Defects: The cap of bottles may not seal the bottle properly, and result in product leakage. Leakage may be found near the cap and on the outside of the bottle. Hazards: There is a risk of eye and breathing irritation, severe burns to skin and mucous membranes if exposed to the leaked corrosive product. Young children or pets may come into contact with or ingest its contents, which are corrosive. What to do: Immediately stop using the product and keep away from young children and pets. Visit www.dranomaxgelrecallau.com to check if your product is affected by providing the batch code and UPC number. Follow instructions on the website to safely dispose of the product and to request a full refund. Wear gloves while handling an affected product to protect against any leakage. For more information, or if you have more than 1 bottle to claim, contact SC Johnson & Son by phone 1800 801 869 9am to 6pm Monday to Friday, webform or visit the website .

Produits concernés

A drain cleaner sold in an orange bottle. Affected products can be identified as having both: • The batch code 664154 located on the bottle neck • The UPC 9300622003658 below the bottle barcode.

Additional Source Details

FieldValue
Guid › #textc3b57d6d-4c80-42f2-92b6-e18a0a7f7dea
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/sc-johnson-son-12l-drano-max-gel-drain-cleaner
Pub DateTue, 18 Jul 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/1_2.jpg?itok=MB3cQ9_v

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought SC Johnson & Son - 1.2L Drano Max Gel drain cleaner?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risqueCleaning products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: SC Johnson & Son - 1.2L Drano Max Gel drain cleaner

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