Sanus Simplicity Television Wall Mounts Recalled by Milestone AV Technologies Due to Impact Hazard; Sold Exclusively at Costco
USSanus Simplicity Television Wall Mounts Recalled by Milestone AV Technologies Due to Impact Hazard; Sold Exclusively at Costco
Motif du rappel / Danger
TranslatedThe nut securing the television to the main arm assembly can loosen causing the attached television to become detached from the arm assembly, posing an impact hazard.
Description du produit & Identification
TranslatedThis recall involves the Sanus Simplicity model SLF5. The wall mounts are black and made of metal. They are about 30 inches long and 18 inches tall. The center bar of the mount can extend out to about 13 inches. The mounts fit most 37 inch to 80 inch, flat-panel televisions up to125 lbs. The words "Sanus Simplicity" are located on the top left corner of the box the product is sold in and on the instruction manual. The words are not found directly on the product. The model numbers can be found on the product label sticker located on the metal wall plate, under the plastic cover that covers the top horizontal bar.
Produits concernés
TranslatedSanus Simplicity SLF5 flat screen television wall mounts
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/Sanus-Simplicity-Television-Wall-Mounts-Recalled-by-Milestone-AV-Technologies |
| Title | Sanus Simplicity Television Wall Mounts Recalled by Milestone AV Technologies Due to Impact Hazard; Sold Exclusively at Costco |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15008.SideExtended800.jpg |
| Images › 1 › Caption | Side extended. |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15008.WALL%2520PLATE800.jpg |
| Images › 2 › Caption | Wallplate |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15008.EXTENDED800.jpg |
| Images › 3 › Caption | Extended |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15008.COMPRESSED800.jpg |
| Images › 4 › Caption | Compressed |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15008.LabelStickerLocation800.jpg |
| Images › 5 › Caption | Location of label sticker |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15008.label800.jpg |
| Images › 6 › Caption | Label location circled in red, under plastic cover. |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15008.Packaging800.jpg |
| Images › 7 › Caption | Packaging |
| Hazards › Name | The nut securing the television to the main arm assembly can loosen causing the attached television to become detached from the arm assembly, posing an impact hazard. |
| Injuries › Name | Milestone has received two reports of the television becoming detached from the arm assembly. One injury to a shoulder has been reported. |
| Products › Name | Sanus Simplicity SLF5 flat screen television wall mounts |
| Products › Type | Wall Mounting Units |
| Products › Category I D | 2226 |
| Products › Number Of Units | About 207,000 |
| Recall I D | 1845 |
| Remedies › Name | The company is contacting consumers and providing a free repair kit. Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns. |
| Importers › Name | Milestone AV Technologies LLC of Eden Prairie, Minn. |
| Retailers › Name | Costco from July 2013 to September 2014 for about $125. |
| Recall Date | 2014-10-16T00:00:00 |
| Description | This recall involves the Sanus Simplicity model SLF5. The wall mounts are black and made of metal. They are about 30 inches long and 18 inches tall. The center bar of the mount can extend out to about 13 inches. The mounts fit most 37 inch to 80 inch, flat-panel televisions up to125 lbs. The words "Sanus Simplicity" are located on the top left corner of the box the product is sold in and on the instruction manual. The words are not found directly on the product. The model numbers can be found on the product label sticker located on the metal wall plate, under the plastic cover that covers the top horizontal bar. |
| Recall Number | 15008 |
| Remedy Options › Option | Repair |
| Consumer Contact | Milestone toll-free at (877) 277-3707 from 8:00 a.m. to 9:00 p.m. CT Monday through Friday and 10:30 a.m. to 7:00 p.m. CT Saturday and Sunday or online at www.milestone.com and click on Recall Information at the lower right corner for more information. |
| Last Publish Date | 2015-01-06T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Sanus Simplicity Television Wall Mounts Recalled by Milestone AV Technologies Due to Impact Hazard; Sold Exclusively...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Sanus Simplicity Television Wall Mounts Recalled by Milestone AV Technologies Due to Impact Hazard; Sold Exclusively at Costco Check if your household is affected: https://therecallfile.com/fr/recalls/sanus-simplicity-television-wall-mounts-recalled-by-milestone-av-techn/CPSC-15008
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