CPSCGeneral Alert

Russound Recalls AW70V6 Loudspeakers Due to Impact Injury Injury Hazard

Publié le: 30 novembre 2023ID du rappel: 24032Catégorie: Produits de ConsommationPays: États-Unis
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The front baffle of the speaker can separate from the rear housing, allowing the speaker to fall from its installed location, posing an impact injury hazard to people or property below.

Description du produit & Identification

This recall involves the Russound Model AW70V6 loudspeakers, designed primarily for use with commercial audio systems that use 70V or 100V speaker wiring, but they can also be used in residential applications. All products with the model number AW70V6 are included in this recall. The speakers have a label attached to the rear of each AW70V6 loudspeaker with "Russound", the model number, and 70V/100V. The speakers measure 12-1/6 inches high by 8-1/2 inches wide by 9-1/2 inches deep and were sold in white or black colors.

Produits concernés

Russound Loudspeakers Model AW70V6

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Russound-Recalls-AW70V6-Loudspeakers-Due-to-Impact-Injury-Hazard
TitleRussound Recalls AW70V6 Loudspeakers Due to Impact Injury Injury Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/AW70V6-White.png
Images › 1 › CaptionFront view of the recalled Russound AW70V6 Loudspeaker, White
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/AW70V6-White-side.png
Images › 2 › CaptionSide view (with bracket) of the recalled AW70V6 Russound Loudspeaker, White
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/AW70V6-White-rear.png
Images › 3 › CaptionRear view of the recalled Russound AW70V6 Loudspeaker, White
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/AW70V6-Black.png
Images › 4 › CaptionFront view of the recalled Russound AW70V6 Loudspeaker, Black
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/AW70V6-Black-side.png
Images › 5 › CaptionSide view (with bracket) of the recalled AW70V6 Russound Loudspeaker, Black
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/AW70V6-Black-rear.png
Images › 6 › CaptionRear view of the recalled Russound AW70V6 Loudspeaker, Black
Images › 7 › U R Lhttps://www.cpsc.gov/s3fs-public/Russound-sticker.png
Images › 7 › CaptionSticker on back of recalled Russound AW70V6 Loudspeaker
Hazards › NameThe front baffle of the speaker can separate from the rear housing, allowing the speaker to fall from its installed location, posing an impact injury hazard to people or property below.
Injuries › NameThe firm has received one report of a recalled loudspeaker falling. The damage was contained to the loudspeaker itself. No injuries have been reported.
Products › NameRussound Loudspeakers Model AW70V6
Products › Number Of UnitsAbout 4,600 (In addition, about 600 in Canada)
Recall I D9769
Remedies › NameConsumers should immediately remove the recalled speakers that are mounted at elevated positions. Contact Russound to arrange for a free replacement loudspeaker.
Importers › NameRussound/FMP Inc., of Portsmouth, New Hampshire
Retailers › NameWholesalers who sold them to installation professionals for sale to and installation for consumers from March 2017 through March 2023, and sold online at Crutchfield.com for between $400 and $600 per pair.
Recall Date2023-11-30T00:00:00
DescriptionThis recall involves the Russound Model AW70V6 loudspeakers, designed primarily for use with commercial audio systems that use 70V or 100V speaker wiring, but they can also be used in residential applications. All products with the model number AW70V6 are included in this recall. The speakers have a label attached to the rear of each AW70V6 loudspeaker with "Russound", the model number, and 70V/100V. The speakers measure 12-1/6 inches high by 8-1/2 inches wide by 9-1/2 inches deep and were sold in white or black colors.
Recall Number24032
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/russound-model-aw70v6-loudspeakers-recalled-due-potential-impact-hazard
Consumer ContactRussound at 800-638-8055 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@russound.com or online at https://russound.com/AW70V6 or https://russound.com and click on "Product Recalls" for more information.
Last Publish Date2023-11-30T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Russound Recalls AW70V6 Loudspeakers Due to Impact Injury Injury Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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