Rossignol Recalls All Track DH Bicycles Due to Fall Hazard (Recall Alert)
USRossignol Recalls All Track DH Bicycles Due to Fall Hazard (Recall Alert)
Motif du rappel / Danger
TranslatedCracks can form at the head tube area of the bicycle, where the fork connects to the bicycle. This can cause the frame to fail and allow the fork and front wheel to unexpectedly separate from the rest of the bicycle, posing a fall hazard to riders.
Description du produit & Identification
TranslatedThis recall includes Rossignol 2018 and 2019 model year All Track DH bicycles. The bicycle was produced in Matte Black (2018) and Chartreuse green (2019) colors. The bicycle model name "All Track DH" is printed on the frame's top tube.
Produits concernés
TranslatedRossignol 2018 and 2019 Model Year All Track DH Bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Rossignol-Recalls-All-Track-DH-Bicycles-Due-to-Fall-Hazard-Recall-Alert |
| Title | Rossignol Recalls All Track DH Bicycles Due to Fall Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1-1_7.png |
| Images › 1 › Caption | Recalled All Track DH Bicycle (2018 model) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2-2_3.png |
| Images › 2 › Caption | Recalled All Track DH Bicycles (2019 model) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3-3_2.png |
| Images › 3 › Caption | Recalled All Track DH Bicycle --Cracks forming at head tube weld |
| Hazards › Name | Cracks can form at the head tube area of the bicycle, where the fork connects to the bicycle. This can cause the frame to fail and allow the fork and front wheel to unexpectedly separate from the rest of the bicycle, posing a fall hazard to riders. |
| Injuries › Name | None reported |
| Products › Name | Rossignol 2018 and 2019 Model Year All Track DH Bicycles |
| Products › Number Of Units | About 150 (In addition, 24 were sold in Canada) |
| Recall I D | 9121 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycles and contact Rossignol for information on receiving a free replacement front triangle of the bicycle frame. Rossignol is contacting all known purchasers directly to arrange for free replacement parts and installation. |
| Importers › Name | Group Rossignol USA Inc., of Park City, Utah |
| Retailers › Name | Rossignol dealers/rental resorts nationwide from March 2018 through October 2020 for about $3,800. |
| Recall Date | 2021-08-12T00:00:00 |
| Description | This recall includes Rossignol 2018 and 2019 model year All Track DH bicycles. The bicycle was produced in Matte Black (2018) and Chartreuse green (2019) colors. The bicycle model name "All Track DH" is printed on the frame's top tube. |
| Recall Number | 21773 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75245r-eng.php |
| Consumer Contact | Rossignol toll-free at 888-243-6672 from 8 a.m. to 5 p.m. MT Monday through Friday, email at USRossiMtnBike@rossignol.com or online at www.rossignol.com and click on Alltrack DH Mtn Bike Recall for more information. |
| Last Publish Date | 2021-08-12T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Rossignol Recalls All Track DH Bicycles Due to Fall Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Rossignol Recalls All Track DH Bicycles Due to Fall Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/rossignol-recalls-all-track-dh-bicycles-due-to-fall-hazard-recall-aler/CPSC-21773
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