CPSCGeneral Alert

Room & Board Recalls Griffin Duo Bunk Beds Due to Risk of Collapse, Fall and Injury Hazards; Sold Exclusively at Room & Board

Publié le: 14 décembre 2023ID du rappel: 24060Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

Some Griffin Duo Bunk Beds failed to be properly assembled by Room & Board with set screws installed into the side rail brackets at the time of delivery. Brackets lacking set screws can create a collapse risk, and fall and injury hazards.

Description du produit & Identification

This recall involves Room & Board's Griffin Duo Bunk Beds. The bunk beds are made from cherry wood or maple wood and have a label on the footboard that identifies the product as the Griffin Duo Bunk Bed.

Produits concernés

Room & Board Griffin Duo Bunk Beds

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Room-Board-Recalls-Griffin-Duo-Bunk-Beds-Due-to-Risk-of-Collapse-Fall-and-Injury-Hazards-Sold-Exclusively-at-Room-Board
TitleRoom & Board Recalls Griffin Duo Bunk Beds Due to Risk of Collapse, Fall and Injury Hazards; Sold Exclusively at Room & Board
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/cherrygriffin.png
Images › 1 › CaptionRecalled Griffin Duo Bunk Bed (Cherry)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/mplebed.png
Images › 2 › CaptionRecalled Griffin Duo Bunk Bed (Maple)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/griffinprodlabel.png
Images › 3 › CaptionGriffin Duo Bunk Bed Product Label Located on Footboard
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/diagramsetscrew.png
Images › 4 › CaptionDiagram Showing Location of Set Screw
Hazards › NameSome Griffin Duo Bunk Beds failed to be properly assembled by Room & Board with set screws installed into the side rail brackets at the time of delivery. Brackets lacking set screws can create a collapse risk, and fall and injury hazards.
Injuries › NameTwo incidents of the bunk bed collapsing have been reported. No injuries have been reported.
Products › NameRoom & Board Griffin Duo Bunk Beds
Products › Number Of UnitsAbout 500
Recall I D9800
Remedies › NameConsumers should immediately stop using the recalled bunk beds and inspect each of the eight brackets to determine if set screws have been installed. If they have been installed in each bracket, new set screws are not needed. If any brackets are missing set screws, a set screw must be installed before the bunk bed is used again. Room & Board is contacting all purchasers directly with information on how to perform the bunk bed inspection and repair, and is providing free set screw repair kits to consumers upon request. For consumers unable to perform the inspection or repair, Room & Board will send a representative to their home to inspect for and install the set screws as necessary, free of charge. Room & Board has provided this link to a repair video: https://go.roomandboard.com/037D13.
Retailers › NameRoom & Board stores nationwide and online atwww.roomandboard.com from May 2013 through May 2017 for between $2,000 and $2,200.
Recall Date2023-12-14T00:00:00
DescriptionThis recall involves Room & Board's Griffin Duo Bunk Beds. The bunk beds are made from cherry wood or maple wood and have a label on the footboard that identifies the product as the Griffin Duo Bunk Bed.
Distributors › NameRoom & Board Inc., of Golden Valley, Minnesota
Recall Number24060
Remedy Options › OptionRepair
Consumer ContactRoom & Board at 800-301-9720 from 8 a.m. to 7 p.m. CT Monday through Friday and from 10 a.m. to 5 p.m. CT Saturday through Sunday, email shop@roomandboard.com, or online at www.roomandboard.com/product-recalls or www.roomandboard.com and click on "Product Recalls" at the bottom of the page for more information.
Last Publish Date2023-12-14T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Room & Board Recalls Griffin Duo Bunk Beds Due to Risk of Collapse, Fall and Injury Hazards; Sold Exclusively at Room...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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