Accueil/Tous les Rappels/FDA-D-0718-2026
FDA DrugsClass II

Rohto Cooling Eye Drops Optic Glow (naphazoline hydrochloride 0.03%, povidone 0.5%, propylene glycol 0.2%), Sterile, 0.4 FL OZ (13 mL), Distributed by: The Mentholatum Company, Orchard Park, NY 14127, Made in Vietnam, UPC 310742010916, NDC 10742-8160-1

Publié le: 29 juillet 2026ID du rappel: D-0718-2026Catégorie: Médicaments & SantéPays: États-Unis
US
PharmaceuticalFDA DrugsUSUS

Rohto Cooling Eye Drops Optic Glow (naphazoline hydrochloride 0.03%, povidone 0.5%, propylene glycol 0.2%), Sterile, 0.4 FL OZ (13 mL), Distributed by: The Mentholatum Company, Orchard Park, NY 14127, Made in Vietnam, UPC 310742010916, NDC 10742-8160-1

Recalling Firm: Rohto-Mentholatum (Vietnam) Co., Ltd.

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

Lack of Assurance of Sterility

Description du produit & Identification

Rohto Cooling Eye Drops Optic Glow (naphazoline hydrochloride 0.03%, povidone 0.5%, propylene glycol 0.2%), Sterile, 0.4 FL OZ (13 mL), Distributed by: The Mentholatum Company, Orchard Park, NY 14127, Made in Vietnam, UPC 310742010916, NDC 10742-8160-1

Additional Source Details

FieldValue
CityHo Chi Minh
StateN/A
Openfda › Upc › 10310742010916
Openfda › Upc › 2310742010916
Openfda › Unii › 1MZ1131787D
Openfda › Unii › 2FZ989GH94E
Openfda › Unii › 36DC9Q167V3
Openfda › RouteOPHTHALMIC
Openfda › Rxcui2531299
Openfda › Spl id5363276c-3a05-d0bc-e063-6394a90ab94e
Openfda › Brand nameROHTO OPTIC GLOW
Openfda › Spl set iddf9c5f7c-96e6-4b2b-b8cb-21a6a3342dff
Openfda › Package ndc › 110742-8160-1
Openfda › Package ndc › 23107420109
Openfda › Product ndc10742-8160
Openfda › Generic nameNAPHAZOLINE HYDROCHLORIDE, POVIDONE, PROPYLENE GLYCOL
Openfda › Product typeHUMAN OTC DRUG
Openfda › Substance name › 1NAPHAZOLINE HYDROCHLORIDE
Openfda › Substance name › 2POVIDONE, UNSPECIFIED
Openfda › Substance name › 3PROPYLENE GLYCOL
Openfda › Manufacturer nameThe Mentholatum Company
Openfda › Application numberM018
Openfda › Is original packagertrue
Event id99440
Address 1No. 16 Vsip, Street No. 5
Address 2Vietnam Singapore Industrial Park
Code infoLot #: 3H1V, 3H1VA, Exp. Date 2025/07; 3J1V, 3J2V, Exp. Date 2025/09; 3K1V, Exp. Date 2025/10; 4F1V, Exp. Date 2027/05; 4F1VA, Exp. Date 2027/05; 4H1V, Exp. Date 2027/07; 4I1V, Exp. Date 2027/08; 4K1V, 4K2V,Exp. Date 2027/10; 5A1V, 5A2V, Exp. Date 2027/12; 5D1V, Exp. Date 2028/03; 5E1V, Exp. Date2028/04; 5J1V, 5J2V, Exp. Date 2028/09; 6B1V, Exp. Date 2029/01; 6C1V, 6C1VA, 6C1VB, Exp. Date 2029/02.
Postal codeN/A
Report date20260729
Product typeDrugs
Product quantity1,278,457 cartons
Reason for recallLack of Assurance of Sterility
Voluntary mandatedVoluntary: Firm initiated
Recall initiation date20260714
Initial firm notificationLetter
Center classification date20260723

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Inspect the NDC code, batch number, or control number on your medicine bottle or blister packaging to confirm whether your unit is included.

2Isolate & Discontinue Use

Do not abruptly stop critical prescribed medication without physician advice. Contact your dispensing pharmacist immediately for a safe alternative.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (FDA Drugs).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Rohto Cooling Eye Drops Optic Glow (naphazoline hydrochloride 0.03%, povidone 0.5%, propylene glycol 0.2%), Sterile,...?

Check the lot number and NDC on your prescription label. For essential medications, consult your doctor or dispensing pharmacist immediately before abruptly stopping your dose.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (FDA Drugs). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableRohto-Mentholatum (Vietnam) Co., Ltd.
  • StatusOngoing
  • Niveau de risqueClass II
  • DistributionNationwide within the United States
Recall Hazard Severity
High Alert (Class I)
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🚨 SAFETY ALERT: Rohto-Mentholatum (Vietnam) Co., Ltd. - Rohto Cooling Eye Drops Optic Glow (naphazoline hydrochloride 0.03%, povidone 0.5%, propylene glycol 0.2%), Sterile, 0.4 FL OZ (13 mL), Distributed by: The Mentholatum Company, Orchard Park, NY 14127, Made in Vietnam, UPC 310742010916, NDC 10742-8160-1

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https://therecallfile.com/fr/recalls/rohto-cooling-eye-drops-optic-glow-naphazoline-hydrochloride-0-03-povi/FDA-D-0718-2026
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