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Roadsafe Front Lower Ball Joint

Publié le: 27 septembre 2020ID du rappel: 9bcb2093-6e25-4a26-811c-591ca83fbcccCatégorie: Produits de ConsommationPays: Australie
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Motif du rappel / Danger

Due to an improper hardening procedure during manufacture, the product may fail, causing vehicle suspension failure.

Description du produit & Identification

Reason / Defects: Due to an improper hardening procedure during manufacture, the product may fail, causing vehicle suspension failure. Hazards: If the vehicle suspension fails while the vehicle is in motion this may increase the risk of an accident or injury to the vehicle occupants and other road users. What to do: Consumers should immediately stop using the affected product, or the vehicle to which the product has been fitted. Consumers should have the affected product replaced by their chosen mechanic and contact Roadsafe to organise for a reimbursement of the cost of the new part and its installation. If the affected product has not been fitted to a vehicle, consumers can return it to the place of purchase for a full refund. For more information, consumers can contact Roadsafe on 03 8687 1700 (Monday to Friday, 9am - 5pm AEST) or via email at sales@roadsafe.com.au

Produits concernés

Roadsafe front lower ball joint Suitable for installation on various Mitsubishi vehicles, including L200, L300 and Triton (2WD, Model Years pre-2006) Part number BJ218

Additional Source Details

FieldValue
Guid › #text9bcb2093-6e25-4a26-811c-591ca83fbccc
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/roadsafe-front-lower-ball-joint
Pub DateSun, 27 Sep 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Roadsafe%20Front%20Lower%20Ball%20Joint.png?itok=Vz7c4uKA

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Roadsafe Front Lower Ball Joint?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risqueCar parts and accessories
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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