Ride Aventon Recalls Sinch.2 Folding E-Bicycles Due to Crash and Injury Hazards
USRide Aventon Recalls Sinch.2 Folding E-Bicycles Due to Crash and Injury Hazards
Motif du rappel / Danger
TranslatedThe recalled e-bikes can accelerate unexpectedly, resulting in loss of control, posing crash and injury hazards.
Description du produit & Identification
TranslatedThis recall involves Class 2 Sinch.2 electric bicycles. The folding, 500w e-bikes were sold in silver (quicksilver) and blue (sapphire.) The e-bike has front and rear tires and foldable handlebars. The name "Aventon" is printed on the side of the downtube of the e-bike frame and "Sinch.2" is printed on the chain stay that runs to the rear of the bicycle connecting the rear wheel to the frame.
Produits concernés
TranslatedClass 2 Sinch.2 Folding E-Bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Ride-Aventon-Recalls-Sinch2-Folding-E-Bicycles-Due-to-Crash-and-Injury-Hazards |
| Title | Ride Aventon Recalls Sinch.2 Folding E-Bicycles Due to Crash and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/image3_36.png |
| Images › 1 › Caption | Recalled Class 2 Sinch.2 e-bike (Quicksilver) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/image2_34.png |
| Images › 2 › Caption | Recalled Class 2 Sinch.2 e-bike (Sapphire) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/image5_9.png |
| Images › 3 › Caption | Recalled Class 2 Sinch.2 e-bike (Sapphire) with handlebars folded |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/image4_22.png |
| Images › 4 › Caption | Recalled Class 2 Sinch.2 e-bike - portable |
| Hazards › Name | The recalled e-bikes can accelerate unexpectedly, resulting in loss of control, posing crash and injury hazards. |
| Injuries › Name | The firm has received six reports of the recalled e-bikes accelerating unexpectedly. No injuries have been reported. |
| Products › Name | Class 2 Sinch.2 Folding E-Bicycles |
| Products › Number Of Units | About 2,300 |
| Recall I D | 9817 |
| Remedies › Name | Consumers should immediately stop using the recalled e-bikes and contact a Ride Aventon authorized dealer to schedule a free repair, including a software update to the controller. |
| Importers › Name | Ride Aventon Inc., of Brea, California |
| Retailers › Name | Bicycle stores nationwide and online at BestBuy.com and Eriksbikeshop.com from April 2023 through August 2023 for about $1,800. |
| Recall Date | 2024-01-04T00:00:00 |
| Description | This recall involves Class 2 Sinch.2 electric bicycles. The folding, 500w e-bikes were sold in silver (quicksilver) and blue (sapphire.) The e-bike has front and rear tires and foldable handlebars. The name "Aventon" is printed on the side of the downtube of the e-bike frame and "Sinch.2" is printed on the chain stay that runs to the rear of the bicycle connecting the rear wheel to the frame. |
| Recall Number | 24075 |
| Remedy Options › Option | Repair |
| Consumer Contact | Ride Aventon toll-free at 866-300-3311 from 9 a.m. to 4 p.m. PT Monday through Friday; or by email at info@aventon.com or online at https://www.aventon.com/pages/recalls or www.Aventon.com and click on "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2024-01-04T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ride Aventon Recalls Sinch.2 Folding E-Bicycles Due to Crash and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Ride Aventon Recalls Sinch.2 Folding E-Bicycles Due to Crash and Injury Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/ride-aventon-recalls-sinch-2-folding-e-bicycles-due-to-crash-and-injur/CPSC-24075
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