CPSCGeneral Alert

Retrospec Recalls Kid's Bike Helmets Due to Risk of Head Injury; Violation of the Federal Safety Regulation for Bicycle Helmets

Publié le: 11 janvier 2024ID du rappel: 24081Catégorie: Produits de ConsommationPays: États-Unis
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The molded plastic drain pan located at the bottom of the evaporator coil can overheat, melt and deform, posing a fire hazard.

Description du produit & Identification

This recall involves Scout model Retrospec kid's bike helmets in sizes XS and S. The helmets were sold in the following colors and designs: Blippi, Blush, Brash Blue, Chameleon, Cool Mint, Matte Forest Green, Matte Black, Matte Navy, Matte White, Matte Burnt Orange, Matte Green, Matte Royal Blue, and Matte Whisper Pink. The helmets were sold with a green hang tag label listing the name "Retrospec," the Scout brand name, and the helmet size. The word Retrospec or the Retrospec "R" logo appears on the right side of the helmet.

Produits concernés

Scout Kid's Bike Helmets

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Retrospec-Recalls-Kids-Bike-Helmets-Due-to-Risk-of-Head-Injury-Violation-of-the-Federal-Safety-Regulation-for-Bicycle-Helmets
TitleRetrospec Recalls Kid's Bike Helmets Due to Risk of Head Injury; Violation of the Federal Safety Regulation for Bicycle Helmets
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/helmet-black.jpg
Images › 1 › CaptionRecalled Scout model Retrospec kid's bike helmet (Black)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/helmet-blue.png
Images › 2 › CaptionRecalled Scout model Retrospec kid's bike helmet (Blue)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/helmet-green.png
Images › 3 › CaptionRecalled Scout model Retrospec kid's bike helmet (Green)
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/helmet-pink.png
Images › 4 › CaptionRecalled Scout model Retrospec kid's bike helmet (Pink)
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/helmet-tag.png
Images › 5 › CaptionHang tag label on recalled helmet, listing the name “Retrospec,” the Scout brand name, and the helmet size
Hazards › NameThe molded plastic drain pan located at the bottom of the evaporator coil can overheat, melt and deform, posing a fire hazard.
Injuries › NameNone reported.
Products › NameScout Kid's Bike Helmets
Products › Number Of UnitsAbout 72,000 (In addition, 150 in Canada)
Recall I D9822
Remedies › NameConsumers should immediately stop using the recalled helmets and contact Retrospec for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps and mark the helmet with their initials and the date near the Retrospec logo on the right side of the helmet. Consumers should upload a photo of the helmet, showing the straps cut off, their initials, date, and Retrospec logo, to the recall registration page at https://retrospec.com/pages/retrospec-scout-recall to prove destruction, and then dispose of the recalled helmet.
Importers › NameXander Bicycle Corporation, DBA Retrospec, of Perris, California
Retailers › NameT Scheels, Play it Again Sports, and independent bicycle stores nationwide and online at Retrospec.com and Amazon.com from February 2019 through March 2023 for between $18 and $23.
Recall Date2024-01-11T00:00:00
DescriptionThis recall involves Scout model Retrospec kid's bike helmets in sizes XS and S. The helmets were sold in the following colors and designs: Blippi, Blush, Brash Blue, Chameleon, Cool Mint, Matte Forest Green, Matte Black, Matte Navy, Matte White, Matte Burnt Orange, Matte Green, Matte Royal Blue, and Matte Whisper Pink. The helmets were sold with a green hang tag label listing the name "Retrospec," the Scout brand name, and the helmet size. The word Retrospec or the Retrospec "R" logo appears on the right side of the helmet.
Recall Number24081
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/retrospec-scout-bicycle-helmet-recalled-due-injury-hazard
Consumer ContactRetrospec toll-free at 888-488-2369 from 9 a.m. to 4 p.m. PT Monday through Friday, or online at https://retrospec.com/pages/retrospec-scout-recall or retrospec.com and click on "Product Recall" at the top of the page for more information.
Last Publish Date2024-01-11T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Retrospec Recalls Kid's Bike Helmets Due to Risk of Head Injury; Violation of the Federal Safety Regulation for Bicyc...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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