CPSCGeneral Alert

Restwell Mattress Recalls Room & Board Crib Mattresses Due to Suffocation Hazard for Infants; Failure to Comply with Federal Safety Standard for Crib Mattresses; Sold Exclusively at Room & Board (Recall Alert)

Publié le: 10 août 2023ID du rappel: 23781Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The recalled crib mattresses fail to comply with multiple provisions of the Federal Safety Standard for Crib Mattresses, including the firmness test and missing warnings and labels. The product poses a suffocation hazard to infants.

Description du produit & Identification

This recall involves Room & Board brand crib mattresses, Natural Organic Latex and Spring Crib (Model no. 847564) and Natural Organic Latex Crib (Model No. 925869). The crib mattresses are 52 inches long and 28 inches wide, have a white top and gray sides with "Room & Board" embroidered on one end with the model name underneath.

Produits concernés

Room & Board Natural Organic Latex and Latex and Spring Crib Mattresses

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/Restwell-Mattress-Recalls-Room-Board-Crib-Mattresses-Due-to-Suffocation-Hazard-for-Infants-Failure-to-Comply-with-Federal-Safety-Standard-for-Crib-Mattresses-Sold-Exclusively-at-Room-Board-Recall-Alert
TitleRestwell Mattress Recalls Room & Board Crib Mattresses Due to Suffocation Hazard for Infants; Failure to Comply with Federal Safety Standard for Crib Mattresses; Sold Exclusively at Room & Board (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/latex-spring-mattress.jpg
Images › 1 › CaptionRecalled Natural Organic Latex and Spring Crib Mattress (847564)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/latex-mattress.jpg
Images › 2 › CaptionRecalled Natural Organic Latex Crib Mattress (925869)
Hazards › NameThe recalled crib mattresses fail to comply with multiple provisions of the Federal Safety Standard for Crib Mattresses, including the firmness test and missing warnings and labels. The product poses a suffocation hazard to infants.
Injuries › NameNone reported
Products › NameRoom & Board Natural Organic Latex and Latex and Spring Crib Mattresses
Products › Number Of UnitsAbout 100
Recall I D9688
Remedies › NameConsumers should immediately stop using the crib mattresses and contact Room & Board to receive a full refund. Restwell Mattress Co. and Room & Board are contacting all purchasers directly and will arrange for pick up at no charge.
Recall Date2023-08-10T00:00:00
DescriptionThis recall involves Room & Board brand crib mattresses, Natural Organic Latex and Spring Crib (Model no. 847564) and Natural Organic Latex Crib (Model No. 925869). The crib mattresses are 52 inches long and 28 inches wide, have a white top and gray sides with "Room & Board" embroidered on one end with the model name underneath.
Recall Number23781
Manufacturers › NameRestwell Mattress Co., of Eden Prairie, Minnesota
Remedy Options › OptionRefund
Consumer ContactRoom & Board toll-free at 800-301-9720 from 8 a.m. to 7 p.m. CT Monday through Friday or 10 a.m. to 5 p.m. CT Saturday through Sunday, or by emailing shop@roomandboard.com, or online at www.restwellmattress.com/recall or www.restwellmattress.com and click on "Product Recalls" at the top of the page for more information. Consumers may also get more information at www.roomandboard.com/product-recalls or www.roomandboard.com and click on "Product Recalls" at the bottom of the page for more information.
Last Publish Date2023-08-10T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Restwell Mattress Recalls Room & Board Crib Mattresses Due to Suffocation Hazard for Infants; Failure to Comply with...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableRestwell Mattress Co., of Eden Prairie, Minnesota
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: Restwell Mattress Co., of Eden Prairie, Minnesota - Restwell Mattress Recalls Room & Board Crib Mattresses Due to Suffocation Hazard for Infants; Failure to Comply with Federal Safety Standard for Crib Mattresses; Sold Exclusively at Room & Board (Recall Alert)

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