Recall of Roselisa Elite Eyelash Serum (3mL)
CanadaRecall of Roselisa Elite Eyelash Serum (3mL)
Recalling Firm: Drugs and health products
Motif du rappel / Danger
TranslatedUnauthorized product
Description du produit & Identification
TranslatedStop using the products listed. Consult your health care professional if you have used these products and have health concerns, and for advice on which health products are best for you and your family.Read product labels to verify that health products have been authorized for sale by Health Canada. Authorized health products have an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN) or Homeopathic Drug Number (DIN-HM). You can also check if products have been authorized for sale by searching Health Canada’s Drug Product Database and Licensed Natural Health Product Database.Report any health product adverse events or complaints to Health Canada.What companies should know:Selling unauthorized health products in Canada is illegal.When Health Canada identifies unauthorized products that may pose serious health risks, Health Canada takes appropriate action to prevent further distribution and informs Canadians. This includes working with the Canada Border Services Agency to help prevent further importation of unauthorized products.
Produits concernés
TranslatedRoselisa Elite Eyelash Serum
Additional Source Details
| Field | Value |
|---|---|
| N I D | 64342 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/recall-roselisa-elite-eyelash-serum-3ml |
| Issue | Unauthorized product |
| Title | Recall of Roselisa Elite Eyelash Serum (3mL) |
| Product | Roselisa Elite Eyelash Serum |
| Archived | 0 |
| Category | Drugs |
| Last updated | 2022-07-11 |
| Organization | Drugs and health products |
| Recall class | Type II |
| What you should do | Stop using the products listed. Consult your health care professional if you have used these products and have health concerns, and for advice on which health products are best for you and your family.Read product labels to verify that health products have been authorized for sale by Health Canada. Authorized health products have an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN) or Homeopathic Drug Number (DIN-HM). You can also check if products have been authorized for sale by searching Health Canada’s Drug Product Database and Licensed Natural Health Product Database.Report any health product adverse events or complaints to Health Canada.What companies should know:Selling unauthorized health products in Canada is illegal.When Health Canada identifies unauthorized products that may pose serious health risks, Health Canada takes appropriate action to prevent further distribution and informs Canadians. This includes working with the Canada Border Services Agency to help prevent further importation of unauthorized products. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Recall of Roselisa Elite Eyelash Serum (3mL)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableDrugs and health products
- Niveau de risqueType II
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🚨 SAFETY ALERT: Drugs and health products - Recall of Roselisa Elite Eyelash Serum (3mL) Check if your household is affected: https://therecallfile.com/fr/recalls/recall-of-roselisa-elite-eyelash-serum-3ml/CANADA-64342
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