Quality Bicycle Products Recalls Carbon Handlebars and Bicycles Due to Injury Hazard
USQuality Bicycle Products Recalls Carbon Handlebars and Bicycles Due to Injury Hazard
Motif du rappel / Danger
TranslatedThe recalled handlebars can crack where the brake/shift levers are installed and cause a crash, posing an injury hazard.
Description du produit & Identification
TranslatedThis recall involves Salsa Cowchipper, Salsa Cowbell, Whisky No.9 12F, and Whisky No.9 24F carbon handlebars. The model name is printed on the handlebar. The recalled handlebars were also sold with the Salsa Cutthroat, Warbird, and Warroad bikes. The bicycle model name is printed on the bicycle frame. The bicycles are sold in a variety of colors and sizes.
Produits concernés
TranslatedBicycle handlebars and bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Quality-Bicycle-Products-Recalls-Carbon-Handlebars-and-Bicycles-Due-to-Injury-Hazard |
| Title | Quality Bicycle Products Recalls Carbon Handlebars and Bicycles Due to Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/2019CutthroatForce1.jpg |
| Images › 1 › Caption | 2019 Cutthroat Force 1 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2019WarbirdUltegraDi2.jpg |
| Images › 2 › Caption | 2019 Warbird Ultegra Di2 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/2020CutthroatGRX810_Di2.jpg |
| Images › 3 › Caption | 2020 Cutthroat GRX810 Di2 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/2020WarbirdCarbon.jpg |
| Images › 4 › Caption | 2020 Warbird Carbon |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/2020WarroadCarbon.jpg |
| Images › 5 › Caption | 2020 Warroad Carbon |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/2021CutthroatAXSEagle.jpg |
| Images › 6 › Caption | 2021 Cutthroat AXS Eagle |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/2021WarbirdAXSWide.jpg |
| Images › 7 › Caption | 2021 Warbird AXS Wide |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/RecalledSalsabikesthatweresoldequippedwithSalsaCowbellorCowchipperhandlebars.jpg |
| Images › 8 › Caption | Recalled Salsa bikes that were sold equipped with Salsa Cowbell or Cowchipper handlebars |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/RecalledSalsaCowbellCarbonHandlebar.jpg |
| Images › 9 › Caption | Recalled Salsa Cowbell Carbon Handlebar |
| Images › 10 › U R L | https://www.cpsc.gov/s3fs-public/RecalledWhiskyNo9_12FCarbonHandlebar.jpg |
| Images › 10 › Caption | Recalled Whisky No.9 12F Carbon Handlebar |
| Images › 11 › U R L | https://www.cpsc.gov/s3fs-public/RecalledWhiskyNo9_24FCarbonHandlebar.jpg |
| Images › 11 › Caption | Recalled Whisky No.9 24F Carbon Handlebar |
| Hazards › Name | The recalled handlebars can crack where the brake/shift levers are installed and cause a crash, posing an injury hazard. |
| Injuries › Name | QBP has received 37 reports of the handlebars cracking or fracturing while in use. No injuries have been reported. |
| Products › Name | Bicycle handlebars and bicycles |
| Products › Number Of Units | About 8,740 (In addition, about 350 were sold in Canada) |
| Recall I D | 9492 |
| Remedies › Name | Consumers should immediately stop using the recalled handlebars and bicycles, and bring the recalled handlebars and bicycles to a local bicycle retailer for free installation of a replacement carbon handlebar or an alternative aluminum handlebar. |
| Importers › Name | Quality Bicycle Products GBC., of Bloomington, Minnesota |
| Retailers › Name | Specialty bicycle stores nationwide from January 2018 through August 2022 for the handlebars and from August 2018 through June 2022 for complete bicycles with the handlebars. The handlebars sold for about $240, and the complete bicycles sold for between $4,700 and $7,000. |
| Recall Date | 2023-01-05T00:00:00 |
| Description | This recall involves Salsa Cowchipper, Salsa Cowbell, Whisky No.9 12F, and Whisky No.9 24F carbon handlebars. The model name is printed on the handlebar. The recalled handlebars were also sold with the Salsa Cutthroat, Warbird, and Warroad bikes. The bicycle model name is printed on the bicycle frame. The bicycles are sold in a variety of colors and sizes. |
| Recall Number | 23086 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/quality-bicycle-products-recalls-select-carbon-handlebars-and-bicycles-due-injury |
| Consumer Contact | QBP at 800-346-3340 from 9 a.m. to 6 p.m. CT, Monday through Friday or email recall@qbp.com, or online at https://www.salsacycles.com/support/recalls/cowbell-cowchipper-carbon-handlebar-recall and https://whiskyparts.co/no9-12f-24f-carbon-drop-handlebar-recall#/ for more information. |
| Last Publish Date | 2023-01-05T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Quality Bicycle Products Recalls Carbon Handlebars and Bicycles Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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