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Australia ProductsPower supply an...

Preowned Xbox and Preowned PlayStation Consoles and Power Cords

Name: Preowned Xbox and Preowned PlayStation Consoles and Power Cords
Brand: Preowned
SKU: AU-151588e1-d259-40ab-8701-a691f4b3382b
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 31 octobre 2025ID du rappel: 151588e1-d259-40ab-8701-a691f4b3382bCatégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

Affected Preowned Xbox and Preowned PlayStation consoles may not have completed the required electrical testing before sale.

Description du produit & Identification

Reason / Defects: Affected Preowned Xbox and Preowned PlayStation consoles may not have completed the required electrical testing before sale. Hazards: Risk of serious injury, death or property damage from electric shock or fire. What to do: Stop using affected consoles and power cords immediately. Return your affected console, power cord, HDMI cable and controller to an EB Games store for a repair, replacement, refund or exchange. For more information about your repair, replacement, refund or exchange options, please visit EB games website. http://www.ebgames.com.au/powersupport Contact EB Games Australia call: 07 4803 2363 email: powersupport@ebgames.com visit: http://www.ebgames.com.au

Produits concernés

Preowned Xbox and Preowned PlayStation consoles, their accompanying: power cord HDMI cable controller Sold at EB Games Australia and via authorised EB Games marketplaces between 1 September 2024 and 30 October 2025.

Additional Source Details

Field	Value
Guid › #text	151588e1-d259-40ab-8701-a691f4b3382b
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/preowned-xbox-and-preowned-playstation-consoles-and-power-cords
Pub Date	Fri, 31 Oct 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/photo%20collage%20-%20PS4%20Slim%20500GB%2C%20International%201TB%2C%20PS4%20500GB%2C%201TB%2C%20PS5%20Digital%2C%20XBox%20Series%20X%2C%20PS3%2060GB%2C%2080GB%2C%20PS4%20Pro%201TB%2C%202TB%2C%20PS3%20Slim%20120GB%2C%20160GB%2C%20250GB%2C%20320GB%20and%20PS2%20Version%201_0.png?itok=0RziByvZ

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Preowned Xbox and Preowned PlayStation Consoles and Power Cords?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Outils gratuits

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Aperçu

Niveau de risque["Power supply and storage","Games and puzzles"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Preowned Xbox and Preowned PlayStation Consoles and Power Cords

Check if your household is affected:
https://therecallfile.com/fr/recalls/preowned-xbox-and-preowned-playstation-consoles-and-power-cords/AU-151588e1-d259-40ab-8701-a691f4b3382b

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