Power Plus Recalls Tora Portable Power Charging Stations Due to Fire and Explosion Hazards
USPower Plus Recalls Tora Portable Power Charging Stations Due to Fire and Explosion Hazards
Motif du rappel / Danger
TranslatedThe lithium-ion battery in the recalled portable power charging stations can catch on fire while charging, posing fire and explosion hazards.
Description du produit & Identification
TranslatedThis recall involves Power Plus Tora portable power charging stations with a lithium-ion battery and model number SGR-PPS500-2 on the white casing. The portable power charging station is used as a backup power supply for motorized rolling storm shutters. The unit is about 12 inches wide by 7 inches long and has a carrying handle on the top. The model number is printed on the side of the portable charging stations and the serial numbers 1350 through 1549 is printed on a label on the underside of the charging station.
Produits concernés
TranslatedPower Plus Tora Portable Power Charging Stations
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Power-Plus-Recalls-Tora-Portable-Power-Charging-Stations-Due-to-Fire-and-Explosion-Hazards |
| Title | Power Plus Recalls Tora Portable Power Charging Stations Due to Fire and Explosion Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/23-030-Picture1.png |
| Images › 1 › Caption | Recalled Power PLUS Tora portable power charging station |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/23-030Picture2.jpg |
| Images › 2 › Caption | Recalled Power PLUS Tora portable charging station serial number location on bottom |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/23-030-Picture3.jpg |
| Images › 3 › Caption | Recalled Power PLUS Tora model number is on side |
| Hazards › Name | The lithium-ion battery in the recalled portable power charging stations can catch on fire while charging, posing fire and explosion hazards. |
| Injuries › Name | Power Plus has received two reports of fires. No injuries have been reported. |
| Products › Name | Power Plus Tora Portable Power Charging Stations |
| Products › Number Of Units | About 115 |
| Recall I D | 9439 |
| Remedies › Name | Consumers should immediately stop using the recalled Power Plus Tora portable power charging stations and contact Power Plus for instructions on how to return the recalled charging station at no cost to the consumer and to receive a full refund. Power Plus is contacting all known purchasers directly. |
| Importers › Name | Power Plus, of Elyria, Ohio |
| Retailers › Name | Shutter distributors and installers in Florida, North Carolina, Texas and Virginia and online at www.PwrPlus.com from January 2021 through June 2022 for about $500. |
| Recall Date | 2022-11-03T00:00:00 |
| Description | This recall involves Power Plus Tora portable power charging stations with a lithium-ion battery and model number SGR-PPS500-2 on the white casing. The portable power charging station is used as a backup power supply for motorized rolling storm shutters. The unit is about 12 inches wide by 7 inches long and has a carrying handle on the top. The model number is printed on the side of the portable charging stations and the serial numbers 1350 through 1549 is printed on a label on the underside of the charging station. |
| Recall Number | 23030 |
| Remedy Options › Option | Refund |
| Consumer Contact | Power Plus toll-free at 888-299-8672 from 9 a.m. to 4 p.m. ET, Monday through Friday email at info@PwrPlus.com or online at https://www.pwrplus.com/pages/page or at www.PwrPlus.com and click on the "BATTERY RECALL NOTICE" at the top of the home page for more information. |
| Last Publish Date | 2022-11-03T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Power Plus Recalls Tora Portable Power Charging Stations Due to Fire and Explosion Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Power Plus Recalls Tora Portable Power Charging Stations Due to Fire and Explosion Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/power-plus-recalls-tora-portable-power-charging-stations-due-to-fire-a/CPSC-23030
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