Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire
USPotter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire
Recalling Firm: Potter Electric Signal Company, LLC, of St. Louis, Mo.
Motif du rappel / Danger
TranslatedThe pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire.
Description du produit & Identification
TranslatedThis recall involves Potter Electric Addressable Pull Stations. When manually pulled, these red-colored devices are intended to activate a fire alarm in commercial and other buildings. Recalled models include: (1) Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, with a date code Dec 03 2020; and (2) Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020. "Potter" is printed on the front of all devices. The date code is located inside the device.
Produits concernés
TranslatedPotter Electric Addressable Pull Stations Single/Dual Action
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Potter-Electric-Recalls-Addressable-Pull-Stations-Single-Dual-Action-Due-to-Failure-to-Alert-to-Fire |
| Title | Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-32620PM.png |
| Images › 1 › Caption | Recalled Single Action Pull Station - Front |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-32631PM.png |
| Images › 2 › Caption | Recalled Dual Action Pull Station - Front |
| Hazards › Name | The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire. |
| Injuries › Name | No incidents or injuries have been reported. |
| Products › Name | Potter Electric Addressable Pull Stations Single/Dual Action |
| Products › Number Of Units | About 735 |
| Recall I D | 9003 |
| Remedies › Name | Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm. |
| Retailers › Name | Authorized Potter dealers and distributors nationwide from December 2020 through January 2021 for between approximately $100 and $135. |
| Recall Date | 2021-02-24T00:00:00 |
| Description | This recall involves Potter Electric Addressable Pull Stations. When manually pulled, these red-colored devices are intended to activate a fire alarm in commercial and other buildings. Recalled models include: (1) Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, with a date code Dec 03 2020; and (2) Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020. "Potter" is printed on the front of all devices. The date code is located inside the device. |
| Recall Number | 21085 |
| Manufacturers › Name | Potter Electric Signal Company, LLC, of St. Louis, Mo. |
| Remedy Options › Option | Replace |
| Consumer Contact | Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information. |
| Last Publish Date | 2021-02-24T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Vérifiez les autres produits de votre foyer
Outils gratuitsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Aperçu
- Entreprise responsablePotter Electric Signal Company, LLC, of St. Louis, Mo.
📢 Partager l’alerte
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Potter Electric Signal Company, LLC, of St. Louis, Mo. - Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire Check if your household is affected: https://therecallfile.com/fr/recalls/potter-electric-recalls-addressable-pull-stations-single-dual-action-d/CPSC-21085
Rejoindre la liste d’alerte
Recevez des alertes e-mail instantanées dès qu’un rappel critique est publié.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Rappels associés
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag