Potential contamination of health products manufactured by Eco-Med Pharmaceuticals Inc. may pose health risks to Canadians
CanadaPotential contamination of health products manufactured by Eco-Med Pharmaceuticals Inc. may pose health risks to Canadians
Recalling Firm: Communications and Public Affairs Branch
Motif du rappel / Danger
TranslatedProduct safety
Description du produit & Identification
TranslatedIf you have purchased any health product(s) listed above, stop using them and discard them appropriately:Follow municipal or regional guidelines on how to dispose of chemicals and other hazardous waste; orReturn the product to your local pharmacy for proper disposal.If you have undergone procedures where the gel was applied to or introduced into the body, and you are feeling unwell (e.g., having a fever and/or feeling tired) following an ultrasound, seek immediate medical attention.Since Eco-Med Pharmaceuticals Inc. has ceased operations, you should report any side effects from these health products directly to Health Canada.What industry professionals should do :Immediately stop using and discard all products listed (see above).Consider assessing patients who have recently had an ultrasound or other treatment using the affected gels or lotions, and have an unusual or persistent infection, or are feeling unwell, for potential infection with Burkholderia stabilis or other bacteria.Since Eco-Med Pharmaceuticals Inc. has ceased operations, you should report any side effects from these health products directly to Health Canada.
Produits concernés
TranslatedAll health products manufactured by Eco-Med Pharmaceuticals Inc. This includes ultrasound gels, transmission and massage lotions as well as hand sanitizers and first aid antiseptics.
Additional Source Details
| Field | Value |
|---|---|
| N I D | 62791 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/potential-contamination-health-products-manufactured-eco-med-pharmaceuticals-inc-may |
| Issue | Product safety |
| Title | Potential contamination of health products manufactured by Eco-Med Pharmaceuticals Inc. may pose health risks to Canadians |
| Product | All health products manufactured by Eco-Med Pharmaceuticals Inc. This includes ultrasound gels, transmission and massage lotions as well as hand sanitizers and first aid antiseptics. |
| Archived | 0 |
| Category | Natural health products - Medical devices |
| Last updated | 2021-12-20 |
| Organization | Communications and Public Affairs Branch |
| What you should do | If you have purchased any health product(s) listed above, stop using them and discard them appropriately:Follow municipal or regional guidelines on how to dispose of chemicals and other hazardous waste; orReturn the product to your local pharmacy for proper disposal.If you have undergone procedures where the gel was applied to or introduced into the body, and you are feeling unwell (e.g., having a fever and/or feeling tired) following an ultrasound, seek immediate medical attention.Since Eco-Med Pharmaceuticals Inc. has ceased operations, you should report any side effects from these health products directly to Health Canada.What industry professionals should do :Immediately stop using and discard all products listed (see above).Consider assessing patients who have recently had an ultrasound or other treatment using the affected gels or lotions, and have an unusual or persistent infection, or are feeling unwell, for potential infection with Burkholderia stabilis or other bacteria.Since Eco-Med Pharmaceuticals Inc. has ceased operations, you should report any side effects from these health products directly to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Potential contamination of health products manufactured by Eco-Med Pharmaceuticals Inc. may pose health risks to Cana...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Communications and Public Affairs Branch - Potential contamination of health products manufactured by Eco-Med Pharmaceuticals Inc. may pose health risks to Canadians Check if your household is affected: https://therecallfile.com/fr/recalls/potential-contamination-of-health-products-manufactured-by-eco-med-pha/CANADA-62791
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