Porsche Cars North America, Inc. - High-Voltage Batteries May Short Circuit
USPorsche Cars North America, Inc. - High-Voltage Batteries May Short Circuit
Recalling Firm: Porsche Cars North America, Inc.
Motif du rappel / Danger
TranslatedA short circuit in a high-voltage battery increases the risk of a fire.
Description du produit & Identification
TranslatedPorsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Produits concernés
TranslatedHigh-Voltage Batteries May Short Circuit
Additional Source Details
| Field | Value |
|---|---|
| Subject | High-Voltage Batteries May Short Circuit |
| Nhtsa id | 24V732000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V732000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Porsche Cars North America, Inc. |
| Defect summary | Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module. |
| Completion rate | 59.29 |
| Corrective action | Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor available online vehicle data and contact owners as necessary, to advise them to only charge the vehicle to 80% capacity until the battery can be replaced. For vehicles in which online data is unavailable, dealers will perform a diagnostic test and replace the battery module assembly, if necessary and advise owners to only charge to 80% capacity. Repairs will be performed free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's numbers for this recall are ARB6 and ARB7. This recall expands and replaces previous recall numbers 23V-840, 24V-215, and 24V-217. |
| Consequence summary | A short circuit in a high-voltage battery increases the risk of a fire. |
| Mfr campaign number | ARB6 / ARB7 |
| Potentially affected | 27527 |
| Report received date | 2024-10-01T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Porsche Cars North America, Inc. - High-Voltage Batteries May Short Circuit?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsablePorsche Cars North America, Inc.
- Niveau de risqueELECTRICAL SYSTEM
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🚨 SAFETY ALERT: Porsche Cars North America, Inc. - Porsche Cars North America, Inc. - High-Voltage Batteries May Short Circuit Check if your household is affected: https://therecallfile.com/fr/recalls/porsche-cars-north-america-inc-high-voltage-batteries-may-short-circui/NHTSA-24V732000
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