Pool Heaters Recalled by Pentair Water Pool and Spa Due to Fire Hazard
USPool Heaters Recalled by Pentair Water Pool and Spa Due to Fire Hazard
Recalling Firm: Pentair Water Pool and Spa Inc., of Sanford, N.C.
Motif du rappel / Danger
TranslatedA connection in the heater can leak the combustible air-gas mixture, posing a fire hazard.
Description du produit & Identification
TranslatedThis recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. Recalled Pool Heater Model Numbers HTR 250 MASTERTEMP LP HTR 250 MASTERTEMP NA HTR 300 MASTERTEMP NA HTR 400 MASTERTEMP HD HTR 400 MASTERTEMP LP HTR 400 MASTERTEMP NA HTR 400NG MASTERTMP HD ASME HTR MT 250LP SPECIAL PACKING EC HTR MT 250NA SPECIAL PACKING EC HTR MT 400LP SPECIAL PACKING EC POOL HTR 333K LP POOL HTR 333K NAT GAS POOL HTR 400K LP POOL HTR 400K NAT GAS POOL HTR HD 200K NA POOL HTR HD 333K NA
Produits concernés
TranslatedStaRite and Mastertemp pool heaters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Pool-Heaters-Recalled-by-Pentair-Water-Pool-and-Spa-Due-to-Fire-Hazard |
| Title | Pool Heaters Recalled by Pentair Water Pool and Spa Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_106.png |
| Images › 1 › Caption | Recalled Mastertemp pool heater |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_89.png |
| Images › 2 › Caption | Recalled StaRite pool heater |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3_59.png |
| Images › 3 › Caption | Serial number sticker |
| Hazards › Name | A connection in the heater can leak the combustible air-gas mixture, posing a fire hazard. |
| Injuries › Name | No incidents or injuries have been reported. |
| Products › Name | StaRite and Mastertemp pool heaters |
| Products › Number Of Units | About 4,700 (In addition, about 21 were sold in Canada) |
| Recall I D | 9049 |
| Remedies › Name | Consumers should immediately stop using the recalled heaters and contact Pentair Water Pool and Spa for a free repair. |
| Retailers › Name | Pool equipment distributors nationwide between December 2020 and January 2021 for between $2,200 to $3,100, depending on the model. |
| Recall Date | 2021-04-28T00:00:00 |
| Description | This recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. Recalled Pool Heater Model Numbers HTR 250 MASTERTEMP LP HTR 250 MASTERTEMP NA HTR 300 MASTERTEMP NA HTR 400 MASTERTEMP HD HTR 400 MASTERTEMP LP HTR 400 MASTERTEMP NA HTR 400NG MASTERTMP HD ASME HTR MT 250LP SPECIAL PACKING EC HTR MT 250NA SPECIAL PACKING EC HTR MT 400LP SPECIAL PACKING EC POOL HTR 333K LP POOL HTR 333K NAT GAS POOL HTR 400K LP POOL HTR 400K NAT GAS POOL HTR HD 200K NA POOL HTR HD 333K NA |
| Recall Number | 21119 |
| Manufacturers › Name | Pentair Water Pool and Spa Inc., of Sanford, N.C. |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75471r-eng.php |
| Consumer Contact | Pentair Water Pool and Spa at 800-831-7133 from 8 a.m. to 7:30 p.m. ET Monday through Friday, or online at www.pentair.com and click on Products, then Pool and Spa Equipment, then Pool Heaters, then Additional Resources for more information |
| Last Publish Date | 2021-04-28T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Pool Heaters Recalled by Pentair Water Pool and Spa Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsablePentair Water Pool and Spa Inc., of Sanford, N.C.
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🚨 SAFETY ALERT: Pentair Water Pool and Spa Inc., of Sanford, N.C. - Pool Heaters Recalled by Pentair Water Pool and Spa Due to Fire Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/pool-heaters-recalled-by-pentair-water-pool-and-spa-due-to-fire-hazard/CPSC-21119
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