CPSCGeneral Alert

Polaris Recalls RZR PRO XP, PRO XP 4, RZR XP and XP 4 Recreational Off-Road Vehicles (ROVs) Due to Crash Hazard (Recall Alert)

Publié le: 19 octobre 2023ID du rappel: 24704Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The improperly routed brake line can contact the front wheels during vehicle operation resulting in brake line damage and brake loss, posing a crash hazard.

Description du produit & Identification

This recall involves certain VINs of Model Year 2023 RZR PRO XP and PRO XP 4 and Model Year 2024 RZR XP and XP 4 vehicles. The recalled vehicles were sold in the following colors: black, graphite, gray, red and white. The recalled vehicles were sold in two- and four-seat configurations. POLARIS is stamped on the front grille and POLARIS and RZR are printed on the sides of the vehicles. The model name is also printed on the side of the chassis. The VIN is located on the vehicle's frame in the left rear wheel well.

Produits concernés

Model Year 2023 RZR PRO XP and PRO XP 4 and Model Year 2024 RZR XP and XP 4 ROVs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Polaris-Recalls-RZR-PRO-XP-PRO-XP-4-RZR-XP-and-XP-4-Recreational-Off-Road-Vehicles-ROVs-Due-to-Crash-Hazard-Recall-Alert
TitlePolaris Recalls RZR PRO XP, PRO XP 4, RZR XP and XP 4 Recreational Off-Road Vehicles (ROVs) Due to Crash Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/image3_17.png
Images › 1 › CaptionRecalled Polaris Model Year 2023 RZR Pro XP
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/image4_11.jpg
Images › 2 › CaptionRecalled Polaris Model Year 2023 RZR Pro XP
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/image5_10.jpg
Images › 3 › CaptionRecalled Polaris Model Year 2024 RZR XP
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/image6_8.jpg
Images › 4 › CaptionRecalled Polaris Model Year 2024 RZR XP 4
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/image1_7.jpg
Images › 5 › CaptionRecalled Polaris RZR Recreational Off-Road Vehicle VIN Location
Hazards › NameThe improperly routed brake line can contact the front wheels during vehicle operation resulting in brake line damage and brake loss, posing a crash hazard.
Injuries › NameThe firm received three reports of the brake line being incorrectly installed and experiencing loss of brakes, including one report that a unit hit a large rock. No injuries have been reported.
Products › NameModel Year 2023 RZR PRO XP and PRO XP 4 and Model Year 2024 RZR XP and XP 4 ROVs
Products › Number Of UnitsAbout 2,500 (In addition, about 170 were sold in Canada)
Recall I D9740
Remedies › NameConsumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. If the routing is incorrect, an authorized Polaris dealer will repair the unit at no cost. Polaris has notified consumers to stop riding the vehicles and is contacting registered owners directly.
Retailers › NameAuthorized Polaris dealers nationwide from January 2023 through August 2023 for between $21,000 and $37,000.
Recall Date2023-10-19T00:00:00
DescriptionThis recall involves certain VINs of Model Year 2023 RZR PRO XP and PRO XP 4 and Model Year 2024 RZR XP and XP 4 vehicles. The recalled vehicles were sold in the following colors: black, graphite, gray, red and white. The recalled vehicles were sold in two- and four-seat configurations. POLARIS is stamped on the front grille and POLARIS and RZR are printed on the sides of the vehicles. The model name is also printed on the side of the chassis. The VIN is located on the vehicle's frame in the left rear wheel well.
Recall Number24704
Manufacturers › NamePolaris Industries Inc., of Medina, Minnesota
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2023488
Consumer ContactPolaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number "VIN" is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Last Publish Date2023-10-19T00:00:00
Manufacturer Countries › CountryMexico

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Polaris Recalls RZR PRO XP, PRO XP 4, RZR XP and XP 4 Recreational Off-Road Vehicles (ROVs) Due to Crash Hazard (Reca...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsablePolaris Industries Inc., of Medina, Minnesota
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: Polaris Industries Inc., of Medina, Minnesota - Polaris Recalls RZR PRO XP, PRO XP 4, RZR XP and XP 4 Recreational Off-Road Vehicles (ROVs) Due to Crash Hazard (Recall Alert)

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