Polaris Recalls MATRYX Snowmobiles Equipped with PATRIOT 650 and 850 Engines Due to Injury Hazard (Recall Alert)
USPolaris Recalls MATRYX Snowmobiles Equipped with PATRIOT 650 and 850 Engines Due to Injury Hazard (Recall Alert)
Recalling Firm: Polaris Industries Inc., of Medina, Minnesota
Motif du rappel / Danger
TranslatedThe primary (drive) clutch can fail causing the clutch or its components to separate from the vehicle, posing an injury hazard.
Description du produit & Identification
TranslatedThis recall involves certain Polaris Model Year 2022-2024 MATRYX Voyageur, Indy, Switchback, RMK, and SKS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations and equipped with PATRIOT 650 and 850 engines. The recall also includes primary (drive) clutches sold as service parts with part numbers 1323613 (e-start) and 1323614 (manual start). "POLARIS" is stamped on the front side panel of the vehicles. The VIN and model number are located on the right side of the vehicle's frame. The following models are being recalled: Recalled Model Description Recalled Snowmobiles Model Description Model Year 2022 650 MATRYX VOYAGEUR 146 Model Year 2022 650 MATRYX INDY Model Year 2022 850 MATRYX INDY Model Year 2022 650 MATRYX SWITCHBACK Model Year 2022 850 MATRYX SWITCHBACK Model Year 2022 650 MATRYX RMK Model Year 2022 850 MATRYX RMK Model Year 2023 650 MATRYX INDY Model Year 2023 850 MATRYX INDY Model Year 2023 650 MATRYX SWITCHBACK Model Year 2023 850 MATRYX SWITCHBACK Model Year 2023 650 MATRYX VOYAGEUR 146 Model Year 2023 650 MATRYX SKS 146 Model Year 2023 650 MATRYX RMK Model Year 2023 850 MATRYX RMK Model Year 2024 850 MATRYX RMK
Produits concernés
TranslatedModel Year 2022-2024 MATRYX Snowmobiles equipped with PATRIOT 650 and 850 Engines
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Polaris-Recalls-MATRYX-Snowmobiles-Equipped-with-PATRIOT-650-and-850-Engines-Due-to-Injury-Hazard-Recall-Alert |
| Title | Polaris Recalls MATRYX Snowmobiles Equipped with PATRIOT 650 and 850 Engines Due to Injury Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/sks146.png |
| Images › 1 › Caption | Recalled Polaris Model Year 2023 650 MATRYX SKS 146 Snowmobile |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/voyage146.png |
| Images › 2 › Caption | Recalled Polaris Model Year 2023 650 MATRYX VOYAGEUR 146 Snowmobile |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/switch850.png |
| Images › 3 › Caption | Recalled Polaris Model Year 2023 650/850 MATRYX SWITCHBACK Snowmobile |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/matrindy23.png |
| Images › 4 › Caption | Recalled Polaris Model Year 2023 650/850 MATRYX INDY Snowmobile |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/rmk.png |
| Images › 5 › Caption | Recalled Polaris Model Year 2022 650/850 MATRYX RMK Snowmobile |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/matryxswtchback.png |
| Images › 6 › Caption | Recalled Polaris Model Year 2022 650/850 MATRYX SWITCHBACK Snowmobile |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/voy146.png |
| Images › 7 › Caption | Recalled Polaris Model Year 2022 650 MATRYX VOYAGEUR 146 Snowmobile |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/matryxindy.png |
| Images › 8 › Caption | Recalled Polaris Model Year 2022 650/850 MATRYX INDY Snowmobile |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/part2.png |
| Images › 9 › Caption | Recalled Service Part 1323614 (Manual Start) |
| Images › 10 › U R L | https://www.cpsc.gov/s3fs-public/part1.jpg |
| Images › 10 › Caption | Recalled Service Part 1323613 (Electric Start) |
| Images › 11 › U R L | https://www.cpsc.gov/s3fs-public/vin.png |
| Images › 11 › Caption | Recalled Polaris Snowmobile VIN/Model Number Location |
| Images › 12 › U R L | https://www.cpsc.gov/s3fs-public/24rmk.png |
| Images › 12 › Caption | Recalled Polaris Model Year 2024 850 MATRYX RMK Snowmobile |
| Images › 13 › U R L | https://www.cpsc.gov/s3fs-public/rmk650850.png |
| Images › 13 › Caption | Recalled Polaris Model Year 2023 650/850 MATRYX RMK Snowmobile |
| Hazards › Name | The primary (drive) clutch can fail causing the clutch or its components to separate from the vehicle, posing an injury hazard. |
| Injuries › Name | Polaris has received 109 reports of clutch failure, including nine reports where the clutch components separated from the unit and one incident that resulted in a laceration injury. |
| Products › Name | Model Year 2022-2024 MATRYX Snowmobiles equipped with PATRIOT 650 and 850 Engines |
| Products › Number Of Units | About 9,200 (In addition, about 3,800 were sold in Canada) (Polaris MATRYX snowmobiles have been previously recalled in May 2023, August 2023, and November 2023) |
| Recall I D | 9868 |
| Remedies › Name | Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the vehicles and is notifying all dealers and contacting registered owners directly. |
| Retailers › Name | Polaris dealers nationwide from October 2021 through June 2023 for between $13,000 and $17,600. |
| Recall Date | 2024-02-22T00:00:00 |
| Description | This recall involves certain Polaris Model Year 2022-2024 MATRYX Voyageur, Indy, Switchback, RMK, and SKS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations and equipped with PATRIOT 650 and 850 engines. The recall also includes primary (drive) clutches sold as service parts with part numbers 1323613 (e-start) and 1323614 (manual start). "POLARIS" is stamped on the front side panel of the vehicles. The VIN and model number are located on the right side of the vehicle's frame. The following models are being recalled: Recalled Model Description Recalled Snowmobiles Model Description Model Year 2022 650 MATRYX VOYAGEUR 146 Model Year 2022 650 MATRYX INDY Model Year 2022 850 MATRYX INDY Model Year 2022 650 MATRYX SWITCHBACK Model Year 2022 850 MATRYX SWITCHBACK Model Year 2022 650 MATRYX RMK Model Year 2022 850 MATRYX RMK Model Year 2023 650 MATRYX INDY Model Year 2023 850 MATRYX INDY Model Year 2023 650 MATRYX SWITCHBACK Model Year 2023 850 MATRYX SWITCHBACK Model Year 2023 650 MATRYX VOYAGEUR 146 Model Year 2023 650 MATRYX SKS 146 Model Year 2023 650 MATRYX RMK Model Year 2023 850 MATRYX RMK Model Year 2024 850 MATRYX RMK |
| Recall Number | 24740 |
| Manufacturers › Name | Polaris Industries Inc., of Medina, Minnesota |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2024024 |
| Consumer Contact | Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at www.polaris.com/en-us/off-road/owner-resources/help-center/email. |
| Last Publish Date | 2024-02-22T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Polaris Recalls MATRYX Snowmobiles Equipped with PATRIOT 650 and 850 Engines Due to Injury Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Polaris Industries Inc., of Medina, Minnesota - Polaris Recalls MATRYX Snowmobiles Equipped with PATRIOT 650 and 850 Engines Due to Injury Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/polaris-recalls-matryx-snowmobiles-equipped-with-patriot-650-and-850-e/CPSC-24740
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