Polaris Recalls MATRYX RMK KHAOS and PRO Snowmobiles Due to Fire Injury Hazard (Recall Alert)
USPolaris Recalls MATRYX RMK KHAOS and PRO Snowmobiles Due to Fire Injury Hazard (Recall Alert)
Recalling Firm: Polaris Industries Inc., of Medina, Minnesota
Motif du rappel / Danger
TranslatedWhen the rider engages the throttle and brake (including the parking brake) simultaneously on the recalled snowmobiles, the brake system can overheat in the caliper/pad/brake rotor area, posing a fire hazard and risk of burn injuries to the rider.
Description du produit & Identification
TranslatedThis recall involves Polaris Model Year 2022-2023 MATRYX RMK KHAOS and PRO snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of the vehicle's frame. The following models are being recalled: RECALLED MODEL DESCRIPTION Model Year 2022 650 RMK KHAOS 146 MATRYX SLASH Model Year 2022 650 RMK PRO 155 MATRYX Model Year 2022 850 RMK KHAOS 146 MATRYX SLASH Model Year 2022 850 RMK KHAOS 155 MATRYX Model Year 2022 850 RMK KHAOS 155 MATRYX SLASH Model Year 2022 850 RMK KHAOS 163 MATRYX SLASH Model Year 2022 850 RMK KHAOS 165 MATRYX SLASH Model Year 2022 850 RMK PRO 155 MATRYX Model Year 2022 850 RMK PRO 155 MATRYX SLASH Model Year 2022 850 RMK PRO 163 MATRYX SLASH Model Year 2022 850 RMK PRO 165 MATRYX SLASH Model Year 2022 850 RMK PRO155 3" MATRYX SLASH Model Year 2022 PATRIOT BOOST RMK KHS155 MATRYX SLASH Model Year 2022 PATRIOT BOOST RMK PRO163 MATRYX SLASH Model Year 2022 PATRIOT BOOST RMK PRO165 MATRYX SLASH Model Year 2023 650 RMK KHAOS 146 SLASH Model Year 2023 650 RMK PRO 155 Model Year 2023 850 RMK KHAOS 146 SLASH Model Year 2023 850 RMK KHAOS 155 Model Year 2023 850 RMK KHAOS 155 SLASH Model Year 2023 850 RMK KHAOS 163 SLASH Model Year 2023 850 RMK KHAOS 165 SLASH Model Year 2023 850 RMK PRO 155 Model Year 2023 850 RMK PRO 155 SLASH Model Year 2023 850 RMK PRO 163 SLASH Model Year 2023 850 RMK PRO 165 SLASH Model Year 2023 9R RMK KHAOS 146 SLASH Model Year 2023 9R RMK KHAOS 155 SLASH Model Year 2023 9R RMK KHAOS 163 SLASH Model Year 2023 9R RMK KHAOS 165 SLASH Model Year 2023 9R RMK PRO 155 SLASH Model Year 2023 9R RMK PRO 165 SLASH Model Year 2023 9R RMK PRO 163 SLASH Model Year 2023 PATRIOT BOOST RMK KHAOS 163 SLASH Model Year 2023 PATRIOT BOOST RMK KHAOS 165 SLASH Model Year 2023 PATRIOT BOOST RMK KHS 155 SLASH Model Year 2023 PATRIOT BOOST RMK PRO 155 SLASH Model Year 2023 PATRIOT BOOST RMK PRO163 SLASH
Produits concernés
TranslatedModel Year 2022-2023 MATRYX RMK KHAOS and PRO Snowmobiles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Polaris-Recalls-MATRYX-RMK-KHAOS-and-PRO-Snowmobiles-Due-to-Fire-Injury-Hazard-Recall-Alert |
| Title | Polaris Recalls MATRYX RMK KHAOS and PRO Snowmobiles Due to Fire Injury Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/2022-RMK-PRO-MATRYX.png |
| Images › 1 › Caption | Recalled Polaris Model Year 2022 RMK PRO MATRYX Snowmobile |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2022-RMK-PRO-MATRYX-SLASH.png |
| Images › 2 › Caption | Recalled Polaris Model Year 2022 RMK PRO MATRYX SLASH Snowmobile |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/2022-RMK-KHAOS-MATRYX.png |
| Images › 3 › Caption | Recalled Polaris Model Year 2022 RMK KHAOS MATRYX Snowmobile |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/2022-RMK-KHAOS-MATRYX-SLASH.png |
| Images › 4 › Caption | Recalled Polaris Model Year 2022 RMK KHAOS MATRYX SLASH Snowmobile |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/2023-RMK-PRO.png |
| Images › 5 › Caption | Recalled Polaris Model Year 2023 RMK PRO Snowmobile |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/2023-RMK-PRO-SLASH.png |
| Images › 6 › Caption | Recalled Polaris Model Year 2023 RMK PRO SLASH Snowmobile |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/2023-RMK-KHAOS.png |
| Images › 7 › Caption | Recalled Polaris Model Year 2023 RMK KHAOS Snowmobile |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/2023-RMK-KHAOS-SLASH.png |
| Images › 8 › Caption | Recalled Polaris Model Year 2023 RMK KHAOS SLASH Snowmobile |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/vin-model-location.png |
| Images › 9 › Caption | Recalled Polaris Snowmobile VIN/Model Number Location |
| Hazards › Name | When the rider engages the throttle and brake (including the parking brake) simultaneously on the recalled snowmobiles, the brake system can overheat in the caliper/pad/brake rotor area, posing a fire hazard and risk of burn injuries to the rider. |
| Injuries › Name | The firm has received 164 reports of the brake system overheating, including 22 reports of fires. |
| Products › Name | Model Year 2022-2023 MATRYX RMK KHAOS and PRO Snowmobiles |
| Products › Number Of Units | About 14,885 (In addition, about 4,555 were sold in Canada) |
| Recall I D | 9614 |
| Remedies › Name | Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. The dealer will conduct a check of the snowmobile braking system and install a software update. Polaris is notifying all dealers and registered owners directly. |
| Retailers › Name | Polaris dealers nationwide from January 2021 through November 2022 for between $13,300 and $22,000. |
| Recall Date | 2023-05-04T00:00:00 |
| Description | This recall involves Polaris Model Year 2022-2023 MATRYX RMK KHAOS and PRO snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of the vehicle's frame. The following models are being recalled: RECALLED MODEL DESCRIPTION Model Year 2022 650 RMK KHAOS 146 MATRYX SLASH Model Year 2022 650 RMK PRO 155 MATRYX Model Year 2022 850 RMK KHAOS 146 MATRYX SLASH Model Year 2022 850 RMK KHAOS 155 MATRYX Model Year 2022 850 RMK KHAOS 155 MATRYX SLASH Model Year 2022 850 RMK KHAOS 163 MATRYX SLASH Model Year 2022 850 RMK KHAOS 165 MATRYX SLASH Model Year 2022 850 RMK PRO 155 MATRYX Model Year 2022 850 RMK PRO 155 MATRYX SLASH Model Year 2022 850 RMK PRO 163 MATRYX SLASH Model Year 2022 850 RMK PRO 165 MATRYX SLASH Model Year 2022 850 RMK PRO155 3" MATRYX SLASH Model Year 2022 PATRIOT BOOST RMK KHS155 MATRYX SLASH Model Year 2022 PATRIOT BOOST RMK PRO163 MATRYX SLASH Model Year 2022 PATRIOT BOOST RMK PRO165 MATRYX SLASH Model Year 2023 650 RMK KHAOS 146 SLASH Model Year 2023 650 RMK PRO 155 Model Year 2023 850 RMK KHAOS 146 SLASH Model Year 2023 850 RMK KHAOS 155 Model Year 2023 850 RMK KHAOS 155 SLASH Model Year 2023 850 RMK KHAOS 163 SLASH Model Year 2023 850 RMK KHAOS 165 SLASH Model Year 2023 850 RMK PRO 155 Model Year 2023 850 RMK PRO 155 SLASH Model Year 2023 850 RMK PRO 163 SLASH Model Year 2023 850 RMK PRO 165 SLASH Model Year 2023 9R RMK KHAOS 146 SLASH Model Year 2023 9R RMK KHAOS 155 SLASH Model Year 2023 9R RMK KHAOS 163 SLASH Model Year 2023 9R RMK KHAOS 165 SLASH Model Year 2023 9R RMK PRO 155 SLASH Model Year 2023 9R RMK PRO 165 SLASH Model Year 2023 9R RMK PRO 163 SLASH Model Year 2023 PATRIOT BOOST RMK KHAOS 163 SLASH Model Year 2023 PATRIOT BOOST RMK KHAOS 165 SLASH Model Year 2023 PATRIOT BOOST RMK KHS 155 SLASH Model Year 2023 PATRIOT BOOST RMK PRO 155 SLASH Model Year 2023 PATRIOT BOOST RMK PRO163 SLASH |
| Recall Number | 23751 |
| Manufacturers › Name | Polaris Industries Inc., of Medina, Minnesota |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2022670 |
| Consumer Contact | Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. |
| Last Publish Date | 2023-05-04T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Polaris Recalls MATRYX RMK KHAOS and PRO Snowmobiles Due to Fire Injury Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsablePolaris Industries Inc., of Medina, Minnesota
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🚨 SAFETY ALERT: Polaris Industries Inc., of Medina, Minnesota - Polaris Recalls MATRYX RMK KHAOS and PRO Snowmobiles Due to Fire Injury Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/polaris-recalls-matryx-rmk-khaos-and-pro-snowmobiles-due-to-fire-injur/CPSC-23751
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