Polaris Recalls GENERAL Recreational Off-Highway Vehicles Due to Crash Hazard (Recall Alert)
USPolaris Recalls GENERAL Recreational Off-Highway Vehicles Due to Crash Hazard (Recall Alert)
Recalling Firm: Polaris Inc., of Medina, Minn.
Motif du rappel / Danger
TranslatedThe weld between the brake pedal pivot bracket and the EPS mounting bracket can separate, which can result in a loss of brake function, posing a crash hazard.
Description du produit & Identification
TranslatedThis recall involves Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000, and GENERAL XP 4 1000 recreational off-highway vehicles. The two or four-seat vehicles were sold in the following colors: burgundy, gray, graphite, tan, titanium, and white. POLARIS is stamped on the front grille and POLARIS and GENERAL are printed on the sides of the vehicles. The Vehicle Identification Number (VIN) is located on the left rear vehicle frame below the cargo box.
Produits concernés
TranslatedModel Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000 and GENERAL XP 4 1000 ROVs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Polaris-Recalls-GENERAL-Recreational-Off-Highway-Vehicles-Due-to-Crash-Hazard-Recall-Alert |
| Title | Polaris Recalls GENERAL Recreational Off-Highway Vehicles Due to Crash Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_130.png |
| Images › 1 › Caption | Recalled Model Year 2021 GENERAL 1000 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_108.png |
| Images › 2 › Caption | Recalled Model Year 2021 GENERAL 4 1000 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3_74.png |
| Images › 3 › Caption | Recalled Model Year 2021 GENERAL XP 1000 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture4_48.png |
| Images › 4 › Caption | Recalled Model Year 2021 GENERAL XP 4 1000 |
| Hazards › Name | The weld between the brake pedal pivot bracket and the EPS mounting bracket can separate, which can result in a loss of brake function, posing a crash hazard. |
| Injuries › Name | None reported. |
| Products › Name | Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000 and GENERAL XP 4 1000 ROVs |
| Products › Number Of Units | About 1,400 (In addition, about 130 were sold in Canada) |
| Recall I D | 9106 |
| Remedies › Name | Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and if needed, a free repair. Polaris is notifying dealers and contacting registered owners directly. |
| Retailers › Name | Polaris dealers nationwide from March 2021 through May 2021 for between $16,300 and $27,700. |
| Recall Date | 2021-07-22T00:00:00 |
| Description | This recall involves Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000, and GENERAL XP 4 1000 recreational off-highway vehicles. The two or four-seat vehicles were sold in the following colors: burgundy, gray, graphite, tan, titanium, and white. POLARIS is stamped on the front grille and POLARIS and GENERAL are printed on the sides of the vehicles. The Vehicle Identification Number (VIN) is located on the left rear vehicle frame below the cargo box. |
| Recall Number | 21765 |
| Manufacturers › Name | Polaris Inc., of Medina, Minn. |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2021322 |
| Consumer Contact | Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" for more information. In addition, check your vehicle identification number "VIN" on the "Product Safety Recalls" page to see if your vehicle is included in any recalls. |
| Last Publish Date | 2021-07-22T00:00:00 |
| Manufacturer Countries › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Polaris Recalls GENERAL Recreational Off-Highway Vehicles Due to Crash Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsablePolaris Inc., of Medina, Minn.
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🚨 SAFETY ALERT: Polaris Inc., of Medina, Minn. - Polaris Recalls GENERAL Recreational Off-Highway Vehicles Due to Crash Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/polaris-recalls-general-recreational-off-highway-vehicles-due-to-crash/CPSC-21765
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