CPSCGeneral Alert

Polaris Industries Recalls Ranger XP Kinetic Recreational Off-Road Vehicles (ROVs) Due to Crash Hazard

Publié le: 14 décembre 2023ID du rappel: 24055Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

Pressing the brake and throttle pedals simultaneously can deactivate the throttle. If the brake is then released, the vehicle can move and the throttle can still be deactivated, posing a crash hazard and risk of serious injury.

Description du produit & Identification

This recall involves Model Year 2023-2024 RANGER XP Kinetic vehicles. The vehicles were sold in the following colors: camouflage and white. They were sold in three-seat configurations and have "POLARIS" stamped on the front grille. The model number and VIN are printed on a portion of the left rear frame (on the driver's side of the vehicle) under the cargo box.

Produits concernés

Model Year 2023-2024 Ranger XP Kinetic Recreational Off-Road Vehicles (ROVs)

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Polaris-Industries-Recalls-Ranger-XP-Kinetic-Recreational-Off-Road-Vehicles-ROVs-Due-to-Crash-Hazard
TitlePolaris Industries Recalls Ranger XP Kinetic Recreational Off-Road Vehicles (ROVs) Due to Crash Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/ranger-white.png
Images › 1 › CaptionRecalled Polaris Model Year 2023-2024 Ranger XP Kinetic (white)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/ranger-camo.png
Images › 2 › CaptionRecalled Polaris Model Year 2023-2024 Ranger XP Kinetic (camouflage)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/ranger-vin.png
Images › 3 › CaptionRecalled Polaris RANGER VIN Location
Hazards › NamePressing the brake and throttle pedals simultaneously can deactivate the throttle. If the brake is then released, the vehicle can move and the throttle can still be deactivated, posing a crash hazard and risk of serious injury.
Injuries › NameThe firm has received eight reports of loss of throttle response. No injuries have been reported.
Products › NameModel Year 2023-2024 Ranger XP Kinetic Recreational Off-Road Vehicles (ROVs)
Products › Number Of UnitsAbout 2,000 (In addition, about 175 were sold in Canada)
Recall I D9797
Remedies › NameConsumers should immediately stop using the recalled vehicles and contact Polaris or an authorized Polaris dealer to schedule a free repair, including an update to the vehicle control system. Polaris has notified consumers to stop riding the vehicles and is contacting registered owners directly.
Retailers › NameAuthorized Polaris dealers nationwide from April 2023 through September 2023 for between $25,000 and $37,500.
Recall Date2023-12-14T00:00:00
DescriptionThis recall involves Model Year 2023-2024 RANGER XP Kinetic vehicles. The vehicles were sold in the following colors: camouflage and white. They were sold in three-seat configurations and have "POLARIS" stamped on the front grille. The model number and VIN are printed on a portion of the left rear frame (on the driver's side of the vehicle) under the cargo box.
Recall Number24055
Manufacturers › NamePolaris Industries Inc., of Medina, Minnesota
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2023541
Consumer ContactPolaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Product Safety News" located under the "Safety Column" at the bottom of the page or www.polaris.com/en-us/recalls to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Last Publish Date2023-12-14T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Polaris Industries Recalls Ranger XP Kinetic Recreational Off-Road Vehicles (ROVs) Due to Crash Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsablePolaris Industries Inc., of Medina, Minnesota
Recall Hazard Severity
Caution (Class III)
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