CPSCGeneral Alert

Pier 1 Imports Recalls Glass Knobs Due to Laceration Hazard

Publié le: 1 mars 2017ID du rappel: 17097Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The glass knobs can break while in use, posing a risk of laceration to users from broken pieces.

Description du produit & Identification

This recall involves Pier 1 Imports glass knobs commonly used with dressers, cabinets and small drawers. The decorative glass knobs have a metal stem affixed to one side and were sold in 26 styles.

Produits concernés

Glass knobs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2017/Pier-1-Imports-Recalls-Glass-Knobs
TitlePier 1 Imports Recalls Glass Knobs Due to Laceration Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/knobs1.jpg
Hazards › NameThe glass knobs can break while in use, posing a risk of laceration to users from broken pieces.
Injuries › NamePier 1 Imports has received six reports of incidents including two laceration injuries from a broken glass knob.
Products › NameGlass knobs
Products › Number Of UnitsAbout 363,000 units in the U.S. (in addition, about 41,000 units in Canada)
Recall I D7989
Remedies › NameConsumers should immediately stop using the recalled glass knobs and return them to any Pier 1 Imports store for a full refund or a merchandise credit.
Importers › NamePier 1 Imports, of Fort Worth, Texas
Retailers › NamePier 1 Imports stores nationwide and online at www.Pier1.com from August 2010 to February 2016 for between $5 and $14.
Recall Date2017-03-01T00:00:00
DescriptionThis recall involves Pier 1 Imports glass knobs commonly used with dressers, cabinets and small drawers. The decorative glass knobs have a metal stem affixed to one side and were sold in 26 styles.
Recall Number17097
Remedy Options › OptionRefund
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/62282r-eng.php
Consumer ContactPier 1 Imports toll-free at 855-513-5140 from 8 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday or 10 a.m. to 6 p.m. CT Sunday, or online at www.pier1.com and click on "Product Notes & Recalls" at the bottom of the page for more information.
Last Publish Date2017-03-01T00:00:00
Manufacturer Countries › CountryIndia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Pier 1 Imports Recalls Glass Knobs Due to Laceration Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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