Pedego Recalls Electric Bikes Due to Fall Hazard
USPedego Recalls Electric Bikes Due to Fall Hazard
Motif du rappel / Danger
TranslatedAn improperly manufactured electrical cable can cause the bicycle to accelerate unexpectedly, posing a fall hazard to the user.
Description du produit & Identification
TranslatedThis recall involves six models of Pedego electric bikes. Models include the Interceptor (Including Platinum Edition), City Commuter (Including Mid Drive Edition and Black Edition), Boomerang Plus, Ridge Rider, Trail Tracker (Including Gorilla Edition) and Stretch (Including Dual Drive Edition). The model name is printed on the chain guard or chain stay of the bike. The bikes were sold in various colors. Pedego is printed on the bike frame.
Produits concernés
TranslatedElectric bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Pedego-Recalls-Electric-Bikes-Due-to-Fall-Hazard |
| Title | Pedego Recalls Electric Bikes Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-84846AM.png |
| Images › 1 › Caption | Recalled Interceptor (including Platinum Edition) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-84854AM.png |
| Images › 2 › Caption | Recalled City Commuter (including Mid Drive Edition and Black Edition) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-84902AM.png |
| Images › 3 › Caption | Recalled Boomerang Plus – Low Step |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4-84922AM.png |
| Images › 4 › Caption | Recalled Ridge Rider |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5-84931AM.png |
| Images › 5 › Caption | Recalled Trail Tracker (including Gorilla Edition) |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/6-84937AM.png |
| Images › 6 › Caption | Recalled Stretch (including Dual Drive Edition) |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/7-84944AM.png |
| Images › 7 › Caption | Recalled Cylinder Cable approximate location |
| Hazards › Name | An improperly manufactured electrical cable can cause the bicycle to accelerate unexpectedly, posing a fall hazard to the user. |
| Injuries › Name | Pedego has received five reports of the bike's electrical cable malfunctioning, causing the bike to unexpectedly accelerate. No injuries have been reported. |
| Products › Name | Electric bicycles |
| Products › Number Of Units | About 11,600 |
| Recall I D | 8905 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycles and contact a local Pedego dealer to arrange for a free repair. |
| Importers › Name | Pedego Inc., of Fountain Valley, Calif. |
| Retailers › Name | Bicycle stores nationwide and online at www.pedego.com from January 2018 through August 2020 for between $3,000 and $4,700. |
| Recall Date | 2020-09-23T00:00:00 |
| Description | This recall involves six models of Pedego electric bikes. Models include the Interceptor (Including Platinum Edition), City Commuter (Including Mid Drive Edition and Black Edition), Boomerang Plus, Ridge Rider, Trail Tracker (Including Gorilla Edition) and Stretch (Including Dual Drive Edition). The model name is printed on the chain guard or chain stay of the bike. The bikes were sold in various colors. Pedego is printed on the bike frame. |
| Recall Number | 20188 |
| Remedy Options › Option | Repair |
| Consumer Contact | Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information. Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers. |
| Last Publish Date | 2020-09-23T00:00:00 |
| Manufacturer Countries › 1 › Country | China |
| Manufacturer Countries › 2 › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Pedego Recalls Electric Bikes Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Pedego Recalls Electric Bikes Due to Fall Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/pedego-recalls-electric-bikes-due-to-fall-hazard/CPSC-20188
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