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PACCAR Incorporated - Fuel Pump Failure May Cause Engine Stall

Publié le: 23 octobre 2024ID du rappel: 24V789000Catégorie: Véhicules & AutomobilePays: États-Unis
US
Vehicle RecallNHTSAUSUS

PACCAR Incorporated - Fuel Pump Failure May Cause Engine Stall

Recalling Firm: PACCAR Incorporated

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

An engine stall increases the risk of a crash.

Description du produit & Identification

PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth C500, T680, T800, T880, W900, W990, Peterbilt 567, 579, and 589 trucks, equipped with Cummins X15 diesel engines. The fuel pump barrels may fracture and cause a fuel leak, which can result in an engine stall.

Produits concernés

Fuel Pump Failure May Cause Engine Stall

Additional Source Details

FieldValue
SubjectFuel Pump Failure May Cause Engine Stall
Nhtsa id24V789000
ComponentFUEL SYSTEM, DIESEL
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V789000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerPACCAR Incorporated
Defect summaryPACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth C500, T680, T800, T880, W900, W990, Peterbilt 567, 579, and 589 trucks, equipped with Cummins X15 diesel engines. The fuel pump barrels may fracture and cause a fuel leak, which can result in an engine stall.
Completion rate75.31
Corrective actionDealers will replace the fuel pump barrels, free of charge. Owner notification letters were mailed November 15, 2024. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. Owners may also contact Cummins Customer Service at 812-377-5000. PACCAR's numbers for this recall are 24KWH and 24PBH.
Consequence summaryAn engine stall increases the risk of a crash.
Mfr campaign number24KWH, 24PBH
Potentially affected5690
Report received date2024-10-23T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought PACCAR Incorporated - Fuel Pump Failure May Cause Engine Stall?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsablePACCAR Incorporated
  • Niveau de risqueFUEL SYSTEM, DIESEL
Recall Hazard Severity
Caution (Class III)
Alerte officielle de l’agence

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