Oreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard
USOreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard
Motif du rappel / Danger
TranslatedThe vacuum's electric cord plug prong can detach and remain in an electrical outlet when the vacuum is unplugged. This poses an electrical shock hazard to consumers.
Description du produit & Identification
TranslatedThis recall involves models UK30500 and UK30500PC of the Oreck Discover Upright Vacuum. Impacted vacuums also have serial numbers that begin with AJ2226, AJ2227, AJ2228, AJ2229, AJ2230, AJ2231, and AJ2232. The model and serial number are printed on a silver data label on the bottom of the vacuum. The vacuum is silver and black with "Oreck" and "Discover" printed on the front.
Produits concernés
TranslatedOreck Discover Upright Vacuums
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Oreck-Discover-Upright-Vacuums-Recalled-by-TTI-Floor-Care-Due-to-Electrical-Shock-Hazard |
| Title | Oreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Oreck.jpg |
| Images › Caption | Recalled Oreck Discover Upright Vacuum |
| Hazards › Name | The vacuum's electric cord plug prong can detach and remain in an electrical outlet when the vacuum is unplugged. This poses an electrical shock hazard to consumers. |
| Injuries › Name | The firm has received 41 reports of a prong detaching from its plug. No injuries have been reported. |
| Products › Name | Oreck Discover Upright Vacuums |
| Products › Number Of Units | About 6,200 |
| Recall I D | 9781 |
| Remedies › Name | Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com. |
| Importers › Name | Royal Appliance Mfg. Co., d/b/a TTI Floor Care North America, of Charlotte, North Carolina |
| Retailers › Name | Independent Oreck dealers nationwide and online at www.acmetools.com, www.amazon.com, www.homedepot.com, and www.oreck.com from September 2022 through September 2023 for about $600. |
| Recall Date | 2023-12-07T00:00:00 |
| Description | This recall involves models UK30500 and UK30500PC of the Oreck Discover Upright Vacuum. Impacted vacuums also have serial numbers that begin with AJ2226, AJ2227, AJ2228, AJ2229, AJ2230, AJ2231, and AJ2232. The model and serial number are printed on a silver data label on the bottom of the vacuum. The vacuum is silver and black with "Oreck" and "Discover" printed on the front. |
| Recall Number | 24039 |
| Remedy Options › Option | Repair |
| Consumer Contact | Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.oreck.com/pages/recall or www.oreck.com and click on "Product Recall" at the bottom of the page for more information. |
| Last Publish Date | 2023-12-07T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Oreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Oreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/oreck-discover-upright-vacuums-recalled-by-tti-floor-care-due-to-elect/CPSC-24039
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