CPSCGeneral Alert

Öhlins Recalls Bicycle Forks Sold on Specialized Bicycles Due to Fall and Injury Hazards

Publié le: 27 novembre 2018ID du rappel: 19040Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The air cartridge can abruptly spring out of the stanchion tube, posing fall and injury risks to the rider.

Description du produit & Identification

This recall involves Öhlins branded RXF36 Air and RXF34 Air suspension forks sold as aftermarket equipment and as original equipment on some Specialized-branded Enduro, Stumpjumper, Fuse, and Levo mountain bicycles. A bicycle fork is the part that holds the front wheel. The recalled forks are black with "ÖHLINS" written in gold on each of the fork lowers. They have "RXF36" or "RXF34" printed across the fork arch. RXF36 Coil Forks (no air valve on the right-side top cap and "TTX" and "Coil" written on the back of the left fork lowers) are not included in this recall.

Produits concernés

Front air Suspension Bicycle Forks

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/Ohlins-Recalls-Bicycle-Forks-Sold-on-Specialized-Bicycles-Due-to-Fall-and-Injury-Hazards
TitleÖhlins Recalls Bicycle Forks Sold on Specialized Bicycles Due to Fall and Injury Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/pic1_47.jpg
Images › 1 › CaptionRXF 36 Front Air Suspension Bicycle Fork
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/pic2_35.jpg
Images › 2 › CaptionRXF 34 Front Air Suspension Bicycle Fork
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/pic3_22.jpg
Images › 3 › CaptionThe affected area (normal position)
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/poc4.jpg
Images › 4 › CaptionThe affected area (partially unthreaded)
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/pic5_5.png
Images › 5 › CaptionSpecialized-branded Enduro mountain bicycle with recalled Ohlins fork
Hazards › NameThe air cartridge can abruptly spring out of the stanchion tube, posing fall and injury risks to the rider.
Injuries › NameThe firms have received four reports in the United States of the air cartridge abruptly springing out of the fork stanchion tube, including a report of a bruised shoulder and a broken rib.
Products › NameFront air Suspension Bicycle Forks
Products › Number Of UnitsAbout 5,400 (In addition, about 550 were sold in Canada)
Recall I D8461
Remedies › NameConsumers should immediately stop using the recalled bicycles and contact an authorized Öhlins or Specialized retailer for a free repair of the front fork.
Importers › 1 › NameÖhlins Racing AB, of Upplands Väsby, Sweden
Importers › 2 › NameSpecialized Bicycle Components, Inc., of Morgan Hill, Calif.
Retailers › NameBicycles sold at authorized Specialized Retailers nationwide from January 2016 through September 2018. Öhlins bicycle forks sold as aftermarket accessories through authorized Specialized retailers, independent retailers, including Jenson USA, Fanatik Bike Co. and online at www.backcountry.com for between about $1,000 and $1,250.
Recall Date2018-11-27T00:00:00
DescriptionThis recall involves Öhlins branded RXF36 Air and RXF34 Air suspension forks sold as aftermarket equipment and as original equipment on some Specialized-branded Enduro, Stumpjumper, Fuse, and Levo mountain bicycles. A bicycle fork is the part that holds the front wheel. The recalled forks are black with "ÖHLINS" written in gold on each of the fork lowers. They have "RXF36" or "RXF34" printed across the fork arch. RXF36 Coil Forks (no air valve on the right-side top cap and "TTX" and "Coil" written on the back of the left fork lowers) are not included in this recall.
Recall Number19040
Manufacturers › NameA-pro Tech Co., Ltd, of Taiwan
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68148r-eng.php
Consumer ContactÖhlins at 877-922-3877 from 8 a.m. to 6 p.m. ET Monday through Friday or online at www.ohlins.com and click on “Recall” for more information or Specialized Bicycle at 800-722-4423 8 a.m. to 6 p.m. ET Monday through Friday or online at www.specialized.com and click on “SAFETY NOTICES” for more information.
Last Publish Date2018-11-27T00:00:00
Manufacturer Countries › CountryTaiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Öhlins Recalls Bicycle Forks Sold on Specialized Bicycles Due to Fall and Injury Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableA-pro Tech Co., Ltd, of Taiwan
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: A-pro Tech Co., Ltd, of Taiwan - Öhlins Recalls Bicycle Forks Sold on Specialized Bicycles Due to Fall and Injury Hazards

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