CPSCGeneral Alert

Office Depot Recalls Executive Chairs Due to Fall Hazard

Publié le: 7 janvier 2016ID du rappel: 16069Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The seat plate weld can break, posing a fall hazard to consumers.

Description du produit & Identification

This recall involves Crawley II executive chairs. The black, high-back, adjustable chairs have a black base with five wheels. The affected chairs have Office Depot SKU number 493822 or OfficeMax item number 23324118 and "US REG. No. PA 25917(CN)" printed on a label located on the underside of the seat cushion.

Produits concernés

Crawley II Executive Chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Office-Depot-Recalls-Executive-Chairs
TitleOffice Depot Recalls Executive Chairs Due to Fall Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16069.OfficeDepotExecutiveChairs.jpg
Images › CaptionOffice Depot Executive Chairs
Hazards › NameThe seat plate weld can break, posing a fall hazard to consumers.
Injuries › NameOffice Depot has received eight reports of the seat plate weld cracking or breaking. No injuries have been reported.
Products › NameCrawley II Executive Chairs
Products › TypeChairs
Products › Category I D67768
Products › Number Of UnitsAbout 300,000
Recall I D6615
Remedies › NameConsumers should immediately stop using the recalled chair and contact Office Depot to receive a free replacement seat plate that consumers can install at home.
Importers › NameOffice Depot Inc., of Boca Raton, Fla.
Retailers › NameOffice Depot and OfficeMax retail stores nationwide and online from October 2012 through September 2015 for about $140.
Recall Date2016-01-07T00:00:00
DescriptionThis recall involves Crawley II executive chairs. The black, high-back, adjustable chairs have a black base with five wheels. The affected chairs have Office Depot SKU number 493822 or OfficeMax item number 23324118 and "US REG. No. PA 25917(CN)" printed on a label located on the underside of the seat cushion.
Recall Number16069
Remedy Options › OptionReplace
Consumer ContactOffice Depot toll-free at 855-743-7701 from 8 a.m. to 8 p.m. ET Monday through Friday, or visit the firm's website at www.officedepot.com then click on "Customer Service" for more information.
Last Publish Date2016-01-07T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Office Depot Recalls Executive Chairs Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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