Ocean Reef Recalls Neptune Space Integrated Diving Masks Due to Injury Hazard
USOcean Reef Recalls Neptune Space Integrated Diving Masks Due to Injury Hazard
Recalling Firm: Ocean Reef Inc., of San Marcos, Calif.
Motif du rappel / Danger
TranslatedThe diving mask regulator can cause restricted airflow, posing an injury hazard to divers.
Description du produit & Identification
TranslatedThis recall involves Ocean Reef's Neptune Space Integrated Diving Masks. The full face scuba masks come in a variety of colors and sizes. The masks have a bellows style face seal, molded from silicone rubber, uses a "spring profile" and sealing surface. The masks serial numbers are engraved on the mask housing. Consumers can look up their Ocean Reef mask's serial number to see if it is affected by this recall at https://oceanreefgroup.com
Produits concernés
TranslatedNeptune Space Integrated Diving Masks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Ocean-Reef-Recalls-Neptune-Space-Integrated-Diving-Masks-Due-to-Injury-Hazard |
| Title | Ocean Reef Recalls Neptune Space Integrated Diving Masks Due to Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_6.jpg |
| Images › 1 › Caption | Neptune Space Full Face Mask 50/60 PSI (33366; 33367) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_4.png |
| Images › 2 › Caption | Space Extender - Black/Black (S/M OR025102; M/L OR025103) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3_3.jpg |
| Images › 3 › Caption | Space Extender - Black/Yellow (Medium/Large OR025104) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4_3.jpg |
| Images › 4 › Caption | Space Extender - Black/Orange (Medium/Large OR025105) |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5_2.jpg |
| Images › 5 › Caption | Space Extender - Yellow/Yellow (Medium/Large OR025107) |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/6_1.jpg |
| Images › 6 › Caption | Space Extender - Orange/Orange (Medium/Large OR025108) |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/7_0.jpg |
| Images › 7 › Caption | Predator t-divers (OR030004) |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/8_1.png |
| Images › 8 › Caption | Predator (S/M 33368; M/L 33369) |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/9_0.jpg |
| Images › 9 › Caption | Space Extender 100 - IDM - Black/Black 100% O2 compatible (M/L OR025101; S/M OR025100) |
| Images › 10 › U R L | https://www.cpsc.gov/s3fs-public/10_2.png |
| Images › 10 › Caption | Iron Mask (OR025021) |
| Images › 11 › U R L | https://www.cpsc.gov/s3fs-public/11_0.jpg |
| Images › 11 › Caption | G.divers - Colbalt (M/L OR025015; S/M OR025016) |
| Images › 12 › U R L | https://www.cpsc.gov/s3fs-public/12.jpg |
| Images › 12 › Caption | G.divers - Emerald (M/L OR025017; S/M OR025018) |
| Images › 13 › U R L | https://www.cpsc.gov/s3fs-public/13.jpg |
| Images › 13 › Caption | G.divers – Pink (M/L OR025013; S/M OR025014) |
| Images › 14 › U R L | https://www.cpsc.gov/s3fs-public/14.jpg |
| Images › 14 › Caption | G.divers – White (M/L OR025011; S/M OR025012) |
| Images › 15 › U R L | https://www.cpsc.gov/s3fs-public/15_0.png |
| Images › 15 › Caption | Neptune Space Extender w/visor light (OR025106) |
| Images › 16 › U R L | https://www.cpsc.gov/s3fs-public/16_0.png |
| Images › 16 › Caption | Neptune space black (33373) |
| Hazards › Name | The diving mask regulator can cause restricted airflow, posing an injury hazard to divers. |
| Injuries › Name | None reported |
| Products › Name | Neptune Space Integrated Diving Masks |
| Products › Number Of Units | About 1,000 |
| Recall I D | 8522 |
| Remedies › Name | Consumers should immediately stop using the recalled diving masks and contact Ocean Reef for instructions on the return of their mask for a free replacement, or refund. |
| Retailers › Name | Diving stores nationwide and online at www.oceanreefgroup.mybigcommerce.com from March 2018 through November 2018 for between $700 and $1,600. |
| Recall Date | 2019-04-02T00:00:00 |
| Description | This recall involves Ocean Reef's Neptune Space Integrated Diving Masks. The full face scuba masks come in a variety of colors and sizes. The masks have a bellows style face seal, molded from silicone rubber, uses a "spring profile" and sealing surface. The masks serial numbers are engraved on the mask housing. Consumers can look up their Ocean Reef mask's serial number to see if it is affected by this recall at https://oceanreefgroup.com |
| Recall Number | 19095 |
| Manufacturers › Name | Ocean Reef Inc., of San Marcos, Calif. |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Consumer Contact | Ocean Reef at 800-922-1764 Monday through Friday from 8 a.m. to 4 p.m., email at operator@oceanreefgroup.com or online at https://oceanreefgroup.com and click on “Recall” for more information. |
| Last Publish Date | 2019-04-02T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ocean Reef Recalls Neptune Space Integrated Diving Masks Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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