Nova Bus (US) Inc. - Window Glass May Detach from Frame/FMVSS 217
USNova Bus (US) Inc. - Window Glass May Detach from Frame/FMVSS 217
Recalling Firm: Nova Bus (US) Inc.
Motif du rappel / Danger
TranslatedThe glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash.
Description du produit & Identification
TranslatedNova Bus (US) Inc. (Nova Bus) is recalling certain Ricon hidden frame windows sold through Prevost Parts and Prevost Service Center. Please refer to Nova Bus' attached document for specific part number information. Inadequate adhesion around the window frame may cause the glass to detach. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Produits concernés
TranslatedWindow Glass May Detach from Frame/FMVSS 217
Additional Source Details
| Field | Value |
|---|---|
| Subject | Window Glass May Detach from Frame/FMVSS 217 |
| Nhtsa id | 26E019000 |
| Component | VISIBILITY |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=26E019000 |
| Recall link › Description | Go to Recall |
| Recall type | Equipment |
| Do not drive | No |
| Manufacturer | Nova Bus (US) Inc. |
| Defect summary | Nova Bus (US) Inc. (Nova Bus) is recalling certain Ricon hidden frame windows sold through Prevost Parts and Prevost Service Center. Please refer to Nova Bus' attached document for specific part number information. Inadequate adhesion around the window frame may cause the glass to detach. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." |
| Corrective action | Nova will inspect and replace the windows as necessary, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is ER26501. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 8, 2026. |
| Consequence summary | The glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash. |
| Mfr campaign number | ER26501 |
| Potentially affected | 61 |
| Report received date | 2026-04-09T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Nova Bus (US) Inc. - Window Glass May Detach from Frame/FMVSS 217?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableNova Bus (US) Inc.
- Niveau de risqueVISIBILITY
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🚨 SAFETY ALERT: Nova Bus (US) Inc. - Nova Bus (US) Inc. - Window Glass May Detach from Frame/FMVSS 217 Check if your household is affected: https://therecallfile.com/fr/recalls/nova-bus-us-inc-window-glass-may-detach-from-frame-fmvss-217/NHTSA-26E019000
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